There are occasions when it can be helpful for a counsellor to attend the worksite to support an individual employee or a number of employees, at the request of a manager. AccessEAP will work with the manager to understand what’s required and provide support to those involved. The reasons that a manager may request onsite support are varied however common examples are:
- Organisational change, e.g. a restructure or redundancy
- Grief and loss, e.g. a colleague or client has died or is terminally ill
- Difficult news is being delivered to an employee Onsite Support is delivered as a one-off service in response to a particular workplace situation, and this may include follow-up visits by the AccessEAP counsellor if needed. Onsite Support can be arranged quickly and efficiently by managers with a simple phone call.