By providing training to your employees about their Employee Assistance Program (EAP) and common mental health issues, it empowers colleagues to support and encourage each other in seeking assistance.
What is the AccessEAP Ambassador Program?
As a complimentary and voluntary initiative, the AccessEAP Ambassador Program aims to de-stigmatise mental health concerns in the workplace through peer support and provides support and resources to those seeking counselling.
How will this program benefit my organisation?
Peer support is an effective measure that helps to normalise mental health concerns in the workplace and reduces the stigma around accessing counselling.
What is included in the AccessEAP Ambassador Program?
Included in the program:
- A toolkit of resources on commencement.
- Access to the AccessEAP Ambassador Portal online.
- Monthly email updates to all Ambassador members.
- Online training available on topic areas to join throughout the year.
Who is an AccessEAP Ambassador?
AccessEAP Ambassadors are employees within your organisation who have a passion for mental health and want to play an influential role in improving the way their colleagues view mental health and wellbeing. They are communicative, approachable, non-judgemental, and supportive. Ambassadors also respect their peer's confidentiality and strive to make a difference in the lives of those around them.
Who are best suited to be members of the AccessEAP Ambassador Program?
The AccessEAP Ambassador Program is intended for anyone in your organisation - particular teams (such as HR), specialist roles (or people managers) or people you think might be best suited to participate. You may want to consider using the program as a way to embed any Mental Health First Aid qualified staff in the organisation or package this program with a Mental Health First Aid accredited program from the AccessEAP Learning and Development team.
How many people do you recommend joining the AccessEAP Program from my organisation?
You can nominate as many as you see fit, however, we recommend finding a manageable number for your organisation, as admin will have to oversee the additions and removals of names in the program.
What is the process for joining?
To get your organisation involved in the AccessEAP Ambassador Program:
- Firstly, we will send a form for you to update with your nominated Ambassadors.
- Next, include their name and work email in the form.
- If nominees leave or change their mind, email accesseapambassador@accesseap.com.au and our team will update you.
How can I integrate AccessEAP's Ambassador Program?
Our Ambassador Program can be embedded into existing activities or programs that you may already have in place.
Some suggestions are:
- Providing opportunities at team or other meetings for reflections/feedback after each training session.
- Promoting Ambassadors with lanyards, badges, posters and other internal communications.
- Using tools such as the AccessEAP Wellbeing Calendar to share resources and tips on a regular basis.
- Offering a reflective practice, such as supervision or other support from our Service Catalogue, to allow the discussion of mental health experiences and tips for accessing support. Please note these services are charged and can be added to your existing contract.
- Looking at further small-group training opportunities (which can be provided by AccessEAP), including Mental Health Awareness, Mental Health First Aid and Accidental Counsellor (reach out to your AccessEAP Main Contact if you would like to know more about these programs).
What support is available to AccessEAP Ambassadors?
If they feel they need assistance, all AccessEAP Ambassadors will be able to reach out for support via the AccessEAP Manager Support Line - 1800 818 728. This call will be charged as Manager Support on your contract utilisation. All that they need to do is contact us per usual but state they are an AccessEAP Ambassador to get transferred through to speak to an experienced clinician.
What happens next?
After sending an email to your AccessEAP Main Contact confirming your interest, the next steps are:
- Send us the list of Ambassador’s names and we will enter them in the AccessEAP Ambassador Portal.
- Each employee will be sent a welcome email.
- We will keep in contact through regular email updates and the training program.
