As an HR person or manager, you may recognise that one of your employees is not reaching their full potential in their role and you want to support them to develop the necessary skills. AccessEAP offers coaching as a way to improve and optimise an employee’s performance in their work role, by enhancing or developing their “soft” skills e.g. communication, conflict resolution, decision-making, time management.

Coaching involves a collaborative and individualised relationship between the employee and an AccessEAP coach to make sustained changes. The aim is to build on the employee’s strengths, and identify and work on skills gaps, to enhance their efficacy in their work role. Coaching is not counselling; it is a way of improving, optimising performance or learning new skills.

Coaching can be used to enhance a range of workplace skills. These include:

• Leadership / Management
• Productivity
• Project management
• Delegation
• Achieving goals
• Problem-solving and planning
• Communication and skill building
• Developing high performing teams

The stages of coaching and the approach we use at AccessEAP includes, establishing the coaching partnership, action planning, skill development, evaluation and follow up.