Stronger together: Mental Health Awareness during COVID-19

As we prepare for a return to work or physical workspaces with physical distancing requirements being eased, the impacts on our mental health will continue for some time. It is vital to be aware that many employees, colleagues and peers may be struggling. One of the troubling impacts of the COVID 19 epidemic on mental health is the increased risk of suicide. Raising mental health awareness is one of the tools we can each use and includes understanding the risks factors for poor mental health as well as knowing the signs.

We know the factors which protect our mental health are:

  • social support and connection
  • meaningful activity
  • maintaining a healthy lifestyle
  • rest and relaxation
  • a reliable source of income
  • and problem-solving skills.

Risk factors that can contribute to poor mental health:

  • an increase in drug and alcohol use
  • family history of mental illness
  • history of trauma
  • chronic or ongoing stress
  • loss of long-term relationship or person
  • social isolation not just physical isolation
  • financial stress
  • and poor physical health.

Signs that someone may be struggling:

  • dramatic changes in behaviour, mood or attitude
  • increased feelings of anxiety or depression
  • expressing thoughts of helplessness, hopelessness or worthlessness.

Many people find it difficult to talk about mental health with someone they are concerned about – and this is normal. It is natural for people to fear saying the wrong thing or making things worse. However, ignoring mental health issues won't make them go away. Having a conversation and expressing concern is vital.

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Managing your financial stress during COVID-19

There is no doubt that COVID-19 has had a wide-ranging impact on all of us. It is perfectly normal to worry about our financial situation, even in the best of times, as we try and provide a good life for ourselves and our loved ones. With so much uncertainty across several industries and employers, and if our partners or loved ones have lost their jobs, financially related stress may become overwhelming.

Financial worry is normal. Financial security, job security and a steady income are important basic things we require to provide for our loved ones, to feel safe and secure. Financial security supports our wellbeing, such as leisure time and activities. The loss of that security creates uncertainty and anxiety. If we are not careful to manage our thoughts and emotions, financial stress can dominate our thoughts 24/7 and impact on our health and wellbeing. The way we view our financial situation can shape our thoughts and feelings and harm relationships.

Some signs that financial stress is affecting your health and relationships include:

  • arguing with your partner or family about money
  • difficulty sleeping or relaxing
  • feeling angry or fearful
  • mood swings
  • tiredness
  • muscle pain
  • loss of appetite
  • withdrawing from interaction with others.

Financial stress can affect your health in many ways:

  • poor physical health
  • delaying accessing healthcare
  • poor mental health 
  • unhealthy coping behaviours.

Seeking help to fully understand your financial position and the options available to you is the first step in getting back in control of your finances and improving your mental and physical health. AccessEAP offers specialist Financial Coaching in addition to EAP counselling. For more information, Manager and Personal Tools can be accessed here or call 1800 818 728 to book an appointment.

The serious longer-term impacts of COVID-19 on mental health

As we all do our part to flatten the coronavirus curve, a concerning new curve is emerging. Reported in The Australian last week, an increase in suicide rates and a generational mental health crisis directly linked to the pandemic is being predicted by the country's top mental health experts.1 While people have been actively considering how best to manage the physical second wave of COVID-19, few organisations are putting the same thought and preparation into this ‘mental health’ second wave. Mental health has been reprioritised and is now front and centre of the national health agenda and transition strategy right now. With the estimated cost of lost productivity reported to be up to $5 billion. It is perfectly normal in a crisis for people to focus on their immediate needs, just as it is for organisations. Many organisations, and their leaders, must now shift their thinking to how best support the mental health and wellbeing of their people.

AccessEAP works with organisations to proactively build resilience and target protective factors to support people through change. Helping organisations to prepare their people to achieve the best outcomes and meet new challenges.

AccessEAP recognises that leaders need support to find the time and space to make difficult decisions and equip their workplaces for the transition to the ‘new normal’ and potential return to the physical workplace. Data from Professor Ian Hickie at Sydney University’s, Mind and Brain Centre shows that mental health will be the number one priority for leaders through COVID-19, recovery and a potential recession. “Now the most important part of the recovery is helping as many people return to work as soon as possible.” 2.

Our Clinical and Organisational Development teams work with our customers to build on what’s currently working in their people strategy and successfully harness this for the additional investment needed to target support for your people and organisation. Contact your Relationship Manager to ensure your organisation is getting the most impactful benefit from the latest COVID-19 support resources available from AccessEAP.

References:

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Learning Experience Designer - Sydney based

  • Help make a genuine difference every day
  • Freedom to apply your creative spirit
  • Strong team environment

Your role will be to take the lead in the design of learning experiences and materials that deliver the best possible outcomes. Working as part of a team you will be the subject matter expert in advising and guiding the creation and ongoing development of digital and traditional learning materials.

Combining your L&D and technical design skills you will focus on translating customer needs into best in class materials and experiences that truly enhance the learning experience.

With a strong background in L&D design, your key attributes will include your analytical and creative capabilities. Your flexibility and adaptability allow you to prosper and thrive in a rapidly changing and growing environment. Most importantly you will have a passion for mental health and wellbeing and enjoy working in a team that is driven by respect, collaboration and accomplishment.

AccessEAP takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.

For more information call David Williams on 0414551795 or to apply send your resume to .

Contract Casual Trainers/Facilitators - NSW, VIC & QLD

  • -Combine your EAP and OD skills
  • -Help make a difference every day

 At AccessEAP our mission is to create thriving workplaces. We partner with each customer to promote positive organisational behaviour, enhance employee wellbeing, improve workplace productivity and effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Program (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth and an expanding service offering we need additional trainers and facilitators to help achieve our goals and continue our ambitious journey.

 Your role will be to deliver best practice learning initiatives that respond to the unique needs of our customers. In return, we offer competitive market rates and support you to be successful to ensure the quality and consistency of our training courses and workshops.

 With a degree in clinical or organisational psychology your track record of success will be matched by your desire to make a genuine difference and your ability to engage with a broad range of managers and employees.

 For more information call David Williams on 0414 551 795 or to apply send your resume to

 

Putting things in perspective through care and purpose

Last week 15 of our people visited Centacare Industries (part of CatholicCare and also recipients of our social purpose funding) to spend a day working alongside supported workers in a sheltered environment. Overwhelmingly the response to the experience was very positive and there may be other opportunities to attend in the future.

For me spending a day out of the business of my usual routine to stop and connect with the Centacare employees was a humbling experience and reminded me to reflect on my purpose in life. Like many of us, I don’t have the answer but in my heart, it is to help others less fortunate than me and to work together to improve the wellbeing of people in our society. At Centacare Industries they are doing just that.

What is Centacare Industries? The organisation was set up to respond to the needs of parents with adult children who had outgrown the schooling environment. These young adults still wanted and deserved fulfilling work and purpose to support maturity and learning although sustaining employment in the regular workforce was not generally an option. Centacare Industries provides three daily programs for a workforce which is possibly more varied than most, all nationalities, ages and levels of ability. The programs are based around the warehouse security shredding, workshop assembly line and Life Skills learning. The supported workers also work in gardening and office cleaning services.

Over the two days our groups were able to participate in each program and work and/or learn alongside a supported employee. 

Some of the highlights of the day were:

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New Graduate Opportunity - Sydney based

 

  • Make a difference everyday
  • Strong team environment
  • CBD location

Due to continued growth we have an outstanding opportunity for a passionate and adaptable  person to work with us on our ambitious journey.

Your role will be to provide the first point of contact for all our clients and contribute to optimising our business reputation by ensuring the effective delivery of client services. Your key responsibilities will be client intake registration and processing, referrals to counsellors, record management, data entry, and general office duties.

Having recently graduated in Psychology or Social work your key skills will include your attention to detail and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by passion, excellence and caring. AccessEAP take the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.

For more information call David Williams on 0414 551 795 or to apply send your resume to

Virtual Counsellor Hub

This position is for person-centred, short term-solution focussed counselling to employees from and around Australia. We need a generalist who is able to deal with all presentations in an appropriate and ethical way and to formulate focussed psychological strategies alongside the clients. This particular role is phone/video based and allows for the professional to be home based with flexibility around hours. 

Additionally you will: 

  • Provide counselling and support to people making contact through diverse access modes 
  • Adhere to best practice clinical protocols in working with clients 
  • Promote safety, trust, choice, collaboration and empowerment 
  • Work cooperatively with a creative and agile team 
  • Attend to self-care by attending professional development and regular supervision 


Skills Required

You have a background in providing counselling and/or in mental health to a range of different age and demographics. You are flexible, can work in a fast paced, pressured environment with fluctuating demands, and meet the unique demands arising from the client’s needs.

Additionally you have:

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AccessEAP Associates December 2019 Newsletter

Hi Everyone,

Firstly, AccessEAP acknowledges the traditional custodians of the land we work on and their continuing connection to land, culture and community. We pay our respects to elders past, present and future.

This is our last quarterly newsletter for the year and as the temperature is soaring today it reminds me of how quickly the summer heat comes upon us. I was noticing this week how many people are telling me of their holiday and travel plans and the lunch preparations they have for the Christmas feast. As many of you have already told me of your work plans for December, this last part will not apply to you. If however, you haven’t let us know yet please keep an eye out for the email from our friendly customer service team.

It is a very happy time for some of us but I would like to formally acknowledge that everybody has a different circumstance. If this is a tough time for you please do look after yourself. As clinicians sometimes we just keep going and don’t take time to see what self care is for us–this is a gentle nudge to remember to practice self care, book in some supervision and set some boundaries. While we are on self care I’m really interested in what you all do to relax and so I would ask you to send in your best tip or trick that you have for unwinding at the end of the year.                         

It is important to remember that for those of us who are the heart of the family; a holiday feast at the end of the year can mean more work! One of my friends sends me this picture every year as to remind me to take a step back, relax and let the chores wait! If you are not the heart of the family, take a step forward and give that person a break.

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Mental Health Month October 2019

 

The only way to truly reduce the stigma associated with Mental Health symptoms is through education.

During Mental Health Month this October, AccessEAP would like to partner with you to put your People in Focus and ensure we connect with as many people as possible. We have developed a variety of options to spread Mental Health Awareness and reduce the stigma associated with Mental Health.

 To book in any of these options contact your Relationship Manager today.
FACE TO FACE TRAINING
Mental Health Awareness
  • 1 hr Standard Training Session - Download Training Outline
  • 2 hr Manager Session - Download Training Outline
  • Ask your Relationship Manager for a quote.
  • Signed quotes must be received two weeks from your delivery date, so we can coordinate resources, and allow you time to communicate and promote the training. 
Stress Awareness and Building Resilience
  • 1.5 hr Training Session - Download Training Outline
  • Ask your Relationship Manager for a quote.
  • Signed quotes must be received two weeks from your delivery date, so we can coordinate resources, and allow you time to communicate and promote the training. 
Introduction to Mindfulness
  • 1 hr Training Session - Download Training Outline
  • Ask your Relationship Manager for a quote.
  • Signed quotes must be received two weeks from your delivery date, so we can coordinate resources, and allow you time to communicate and promote the training. 

LIVE WEBINAR
Mental Health Awareness
  • 30 mins Webinar - Download Webinar Outline
  • Running at 11am on Thursday the 10th of October.
  • This can be purchased for only $300 + GST or 2 hours from your pre-purchased allotment, for unlimited employee attendance.

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Clinician - Sydney based

  • Leading Employee Assistance Program provider
  • Relationship development focus
  • Let your passion and commitment shine

At AccessEAP our mission is to create thriving workplaces. We partner with each customer to promote, positive organizational behaviour, enhance employee well-being, improve workplace productivityand effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth we are expanding the clinical services team and need a passionate and committed professional to help ensure the provision of best practice counseling and ancillary services that meet or exceed customer and client expectations.

Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues.  You will provide a range of clinical services including: Face to Face, telephone and emergency counseling, mediation, manager support, critical incident response, EAP briefings and webinars. Additionally you will provide key operational management support to the Director Clinical Services, Clinical Services Manager and work with the broader AccessEAP team to build relationships and provide quality services such as consulting, coaching, reflective supervision and training.

With a degree in Psychology or Social Work and professionally registered your track record of success will reflect your impartial and insightful thinking capabilities.  You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance multiple priorities.

Your key skills will include your rapport building, analysis, judgment and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. AccessEAP take the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.

For more information call David Williams on 0414 551 795 or to apply send your resume to

R U OK? Day 2019

 

 

The R U OK? Foundation is a not-for-profit organisation set up to prevent suicide by encouraging all people to regularly and meaningfully ask 'are you ok?'. R U OK? Day is a national day of action on the second Thursday of September each year (12th September 2019), dedicated to reminding people to regularly check in with family, friends and colleagues. Their vision is a world where we're all connected and are protected from suicide.

This R U OK? Day, AccessEAP would like to partner with you to put your People in Focus and ensure we connect with as many people as possible. We have developed a variety of options to spread the important message of R U OK?

 To book in any of these options contact your Relationship Manager today.
Why Wait? Our R U OK? Day Recorded Webinar is Available September 1st!

Every day should be R U OK? Day. With this Recorded Webinar, you can decide when you would like to share this important message throughout September.

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Senior Clinician - Tasmania based

  • Make a difference everyday
  • Combine your consulting and clinical capabilities
  • CBD based

AccessEAP partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth we are expanding the clinical services team and need a passionate and committed professional to help ensure the provision of best practice counselling and consulting activities that meet or exceed customer and client expectations.

Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues.  You will provide a range of clinical services including: Training, mediation, conflict consulting, webinars, counselling face, telephone, video, emergency and manager support/coaching. Additionally you will provide key operational management support to the Director Clinical Services and Duty Clinicians in relation to complex services such as consulting, coaching, reflective supervision and leadership training.

You will be able to Identify and develop new service offerings and innovative ways to improve what we do and the way we do business.

With a degree in Psychology or Social Work and professionally registered your track record of success will reflect your impartial and insightful thinking capabilities.  You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance multiple priorities

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Senior Clinician - Canberra based

  • Make a difference everyday
  • Combine your consulting and clinical capabilities
  • CBD based

AccessEAP partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth we are expanding the clinical services team and need a passionate and committed professional to help ensure the provision of best practice counselling and consulting activities that meet or exceed customer and client expectations.

Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues.  You will provide a range of clinical services including: Training, mediation, conflict consulting, webinars, counselling face, telephone, video, emergency and manager support/coaching. Additionally you will provide key operational management support to the Director Clinical Services and Duty Clinicians in relation to complex services such as consulting, coaching, reflective supervision and leadership training.

You will be able to Identify and develop new service offerings and innovative ways to improve what we do and the way we do business.

With a degree in Psychology or Social Work and professionally registered your track record of success will reflect your impartial and insightful thinking capabilities.  You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance multiple priorities

Your key skills will include your rapport building, analytical skills, judgement and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. AccessEAP take the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.

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Organisation Development Practitioner - Tasmania based

  • Apply your EAP and OD skills
  • Help make a difference every day
  • Strong team environment

At AccessEAP our mission is to create thriving workplaces. We partner with each customer to promote, positive organisational behaviour, enhance employee wellbeing, improve workplace productivity  and effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth and an expanding service offering we need to  recruit a passionate and consultative Organisation Development practitioner to help achieve our goals and continue our ambitious journey.

Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues. You will provide clinical information and support to the customer experience teamand provide a range of clinical services including: conflict management, training, manager support, and organisational consultancy.

With a degree in clinical or organisational psychology your track record of success will be matched by your desire to make a genuine difference and your ability to engage with a broad range of Managers and Executives. Your key strengths will include your influencing, negotiation and planning and organisation skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration  and accomplishment and where expressing your ideas and opinions is truly valued

For more information call David Williams on 0414 551 795 or to apply send your resume to

Clinical Operations Coordinator - Sydney based

  • Make a difference everyday
  • Combine your leadership and clinical capabilities
  • CBD based

AccessEAP partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth we are expanding the clinical services team and need a passionate and committed professional to help ensure the provision of best practice counselling and ancillary services that meet or exceed customer and client expectations.

Your role will be to manage, provide guidance and support to our substantial Associate pool of counsellors nationally. You will provide resourcing recommendations to meet changing business needs and be responsible for resourcing against all clinical service needs across our offices nationally. You will manage the after hours roster and team of counsellors as well as the operational aspects of the emergency after hours service. You will review and develop all Clinical Services policies, procedures and forms to ensure best practice is maintained and practices are consistent.

With a degree in Psychology or Social Work and professionally registered your track record of success will reflect your strong planning and organising capabilities.  You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance multiple priorities

Your key skills will include your Leadership, analysis, judgement and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration  and accomplishment. AccessEAP take the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.

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Dream Teams- Your May Wellbeing Topic!

Are you a valuable team member? Let’s explore what you need to do to work collaboratively to achieve a common goal with respect, dignity and understanding. Successful teams are not only rewarding to be apart of but help members to grow and develop through shared skills and knowledge.

 Below are AccessEAP’s top ten tips for Effective Teamwork. More tips and articles to follow in the May edition of the AccessEAP In FocusNewsletter.

For more information or assistance, contact AccessEAP on 1800 818 728. AccessEAP can assist when personal, family or work related concerns are impacting on your health or quality of life and also when you need guidance on professional or personal goals or effective communication skills.

1. Objectives and Goals

Successful teams have clear objectives that all team members are aware of and working toward. There is a clear vision and shared values. Team members are committed to the goal and live the values.

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Stress Busters- Your April Wellbeing Topic!

It’s time to get on top of this stress! Learn awareness around key stressors and identify possible coping mechanisms to improve general wellbeing and functioning. Build resilience as a way to manage stress in the workplace.

Below are AccessEAP’s top ten tips for handling stress. More tips and articles to follow in the April edition of the AccessEAP In Focus Newsletter.

For more information or assistance, contact AccessEAP on 1800 818 728. AccessEAP can assist when personal, family or work related concerns are impacting on your health or quality of life and also when you need guidance on professional or personal goals or effective communication skills.

 

Psychologist/Social Worker - Sydney based

 

- Intake/Triage focus

- Apply and Further Develop your Skills

- Make a Difference Everyday

At AccessEAP our mission is to create thriving workplaces. We partner with each customer to promote, positive organisational behaviour, enhance employee well-being, improve workplace productivity  and effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth we are expanding the clinical services team and seeking  a passionate and committed professional  to help achieve our goals and continue our ambitious journey.

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Organisation Development Practitioner - Melbourne based

  • Apply your EAP and OD skills
  • Help make a difference every day
  • Strong team environment

At AccessEAP our mission is to create thriving workplaces. We partner with each customer to promote, positive organisational behaviour, enhance employee wellbeing, improve workplace productivity  and effectively manage the mental health of every employee. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth and an expanding service offering we need to  recruit a passionate and consultative Organisation Development practitioner to help achieve our goals and continue our ambitious journey.

Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues. You will provide clinical information and support to the customer experience teamand provide a range of clinical services including: conflict management, training, manager support, and organisational consultancy.

With a degree in clinical or organisational psychology your track record of success will be matched by your desire to make a genuine difference and your ability to engage with a broad range of Managers and Executives. Your key strengths will include your influencing, negotiation and planning and organisation skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration  and accomplishment and where expressing your ideas and opinions is truly valued

For more information call David Williams on 0414 551 795 or to apply send your resume to