It is a promising sign when many of our conversations turned to “what’s next” this week. Recent media coverage has spoken about the return to work and the transition to the ‘new normal’. This language doesn’t recognise that many of us continued to work either in our workplaces or from our homes.

What we do know is that we are all caught up in planning the process of the return to the ‘new normal’. It’s time to talk about the impacts on your people, the workplace and the effect of the easing of physical distancing restrictions. While we recognise and have been talking about managing thoughts and emotions through COVID-19, our thinking is now shifting from crisis management in-the-moment to forward planning. The biggest lesson we’d like to talk about from these conversations is the unexpected outcomes people and teams who have already returned to the workplace have shared with us.

As we start a new phase of the COVID-19 journey, are we looking at a more hopeful stage as we can begin to move around more? Are we looking forward to the opportunity to interact with more people and physically connect in person? What will this look and feel like? How will our people react?

What we know is that there is no one size fits all solution. That’s why we have released a Transition Planning Guide, designed to help you think, plan and be able to implement a range of solutions to help your people, teams and organisation move through the transition to the ‘new normal’ as smoothly as possible. Find it in our Employer Login COVID-19 Toolkit. 

It has been just over two years since AccessEAP started working with Support Act to recognise the needs of a group of workers who were previously “left out” of traditional Employee Assistance Program support. Back then, due to the incredible fundraising efforts of Support Act and it’s founders, mental health services were made readily available to the music industry. That was a great achievement but Support Act saw the needs of so many others, in creative industries, being left unmet. Next came theatre industries and now all artists and art workers across Australia.

The twelve-month expansion of this essential service has been made possible thanks to the Australian Government, through the Office of the Arts. Clive Miller, CEO, says he is thrilled that Support Act can extend access to the Helpline to the wider arts community during this challenging time.

It is with immense pride that AccessEAP assists Support Act along this journey. The Helpline is delivered in partnership with AccessEAP and is a free, confidential service available 24/7, staffed by professional clinicians familiar with issues faced by people working in music and the arts.

There are many other groups of people who provide incredible value but work outside of regular employment conditions. Volunteers, carers and association members would not usually be covered by EAPs however, in many cases, they are groups with significant needs. AccessEAP recognises that the one size fits all approach isn’t appropriate when mental health and wellbeing are in the balance. AccessEAP provides a range of other assistance programs to cater to the specific needs of these groups and just like Support Act we are always looking to expand our programs to ensure the best wellbeing outcomes for people at life and work.

The Support Act Wellbeing Helpline is now available to all arts workers and can be accessed by calling 1800 959 500 within Australia, or via email. Zoom video calls are also available. “You may feel isolated, but you’re not alone”. This short video is a great way to promote this service to those in the creative arts.

While many lives have been put on hold due to COVID-19 social distancing restrictions, some argue that certain groups have been affected by the loss of physical contact more than others. Teenage years are characterised by rapid learning, risk-taking, building relationships and establishing a sense of self. Having to spend more time than usual in the family home can cause added tension with fewer outlets for release. With many high schools around the country returning to the classroom, there is some sense of normality being restored; however, for tertiary education students, the path back to campus is still unclear. 

As parents, it is important than ever to keep the lines of communication open; We are witnessing an exponential increase in mental health issues among teens. So how can we support teens to proactively manage stress through these tumultuous times?

Good sleep

Poor sleep often accompanies stressful times. Teenagers experiencing stress might lie awake worrying at night and be too tired to function well the next day. This can set up a poor sleep pattern. The Sleep Health Foundation recommends these tips to help your child establish healthy sleeping patterns: avoid screen time an hour before bed and encourage reading or listening to relaxing music instead to help wind down; support your teen to establish and stick to a routine around bed and wake-up times; encourage them to get around 7.5 hours of sleep per night, which is the optimum amount of time for teenagers. Read more here.

Keep active

The public health challenges of COVID-19 may no longer be in the news several times a day, but our healthcare workers continue to be on the frontline of this crisis and under immense pressure. Healthcare workers need easy access to support as early as possible to ensure the best mental health outcomes. Launched last week, the AccessEAP Healthcare Hotline responds to the specific needs of our healthcare customers during the pandemic. 

How does AccessEAP's Healthcare Hotline work?

• The dedicated, 24/7/365, toll-free Healthcare Hotline number will be recognised and answered by our client services team. 
• Healthcare clients will be offered same day counselling appointments via telephone or video. 
• Healthcare clients will have access to AccessEAP's most senior clinicians and psychologists with expertise in working in the healthcare sector and/or a hospital environment.

Visit the Primary Healthcare Toolkit within the Employer login area for more information or to discuss how AccessEAP can further support your organisation, please reach out to your dedicated Relationship Manager.

AccessEAP has continued to monitor the ongoing advice from the Commonwealth Department of Health and World Health Organisation to plan and manage responses to Covid-19. We are now experiencing the impact of infection here in Australia. We’ve had a number of people, our own included, ask for advice and support on how to manage individual, team and organisations in the current situation. As a result of these requests, we wanted to share examples of how we have approached this with our own people as it is an evolving situation we are all experiencing together, the scale of which we have not previously encountered. We believe it is important that we have a conversation and learn from each other.

AccessEAP has a Business Continuity Plan to ensure our ongoing operations and ability to support customers and their people during times of crisis. In addition to our Business Continuity Plan (BCP), AccessEAP has a Multiple Customer Support Plan. We have extended our BCP and created a specific Covid-19 plan based on the Commonwealth Government advice and risk levels. As a leadership team and organisation, these plans allow us to have clear, thoughtful discussions to manage how we can continue to provide support to our people and our customers. We’ve incorporated official WHO and Commonwealth Government advisory notes around general and personal hygiene strategies in our communication to our people. What we have learned in providing support to our own people is they need calm leaders focused on supporting them during what is an anxious time. We know from our experience that they can feel reassured when we communicate with them about how we are proactively managing risks to them and their wellbeing. We are putting their safety first.

We believe it is critical to remain abreast of current events, which we do by monitoring official government advisory releases and reputable news sources. We know from experience exposure to sensationalised, highly emotive media sources can directly impact the psychological health of individuals, and therefore their teams and organisations. This can be further compounded by exposure to social media, which does not always distribute correct information which can further exacerbate heightened feelings of anxiety and confusion. How have we addressed this with our own people? Our CEO Sally Kirkright has shared her own self-care strategy in an internal newsletter - selectively curate and choose what information to let in, reduce exposure to mainstream news coverage and focus efforts on supporting her own emotional resilience. We have encouraged conversations at work for our people to discuss how they are feeling and to reflect on and share their own strategies for managing their individual resilience, and through this to provide support to each other. We encourage you to have these discussions with your people.

If you have any further questions or would like to discuss specific requirements on how AccessEAP can assist your organisation and your people please contact your Relationship Manager or the Manager Support Hotline. As always, as your EAP we are here to support your people whatever the nature of their concerns, please contact AccessEAP on 1800 818 728.

The Australian government has moved ahead of the World Health Organisation to introduce the first phase of the country’s emergency response plan preempting the elevation of coronavirus to pandemic status. Prime Minister, Mr Morrison referred to the decision as “being taken in an abundance of caution”.

At AccessEAP we continue to monitor government sources for updates and reinforce the measures we can all take to look after our people. What we are doing in response is to keep our people informed and clearly communicate that while the current risk is low for Australia, being prepared for a change in circumstances helps to maintain a sense of calm. These websites provide up to date and easy to follow information:

https://www.who.int/emergencies/diseases/novel-coronavirus-2019 

https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus-resources.aspx

Many of our organisations have already experienced having their people in a self-imposed work from home situation. It may be that your organisation will utilise work from home options further if required. If this is the case here are some factors to consider; feelings of connection may be strained and fear of illness and general anxiety may be increased as a result of COVID-19. Roles where travel and close contact with others is required may feel particularly impacted. There may be a greater reluctance to participate in face to face interactions, even with a counsellor. Phone, video chat and email counselling options are available and appointments can be made in exactly the same way as face to face sessions making support easy to access no matter the location.

The World Health Organisation has rated the Novel coronavirus as a world health emergency. The current risk to Australia is considered to be small. At AccessEAP we are assessing the risk to our people and will continue to monitor the situation and determine any actions we may need to take as a business. We are communicating this approach to our people so we are all aware that relevant precautions are being taken without causing undue alarm.

Ignorance and misinformation can lead to panic, fear and misunderstandings in situations such as these when personal safety is questioned. Clear and concise communication around risk mitigation based on information from official channels will assist in keeping people calm. For up to date and accurate information we are referring to The World Health Organization and NSW Health websites. These sites provide fact sheets and frequently asked questions in English and Mandarin to help individuals and organisations determine the level of risk associated with their everyday activities and interactions and modify behaviour as necessary. 

https://www.who.int/emergencies/diseases/novel-coronavirus-2019 https://www.health.nsw.gov.au/Infectious/diseases/Pages/coronavirus-resources.aspx

We encourage respect for each other in the workplace and close adherence to the normal policies around mitigating risks to co-workers associated with infectious diseases. It is very important that anyone with symptoms seek medical advice/attention. Australia has a very good health system and the Federal government is coordinating efforts around the country to contain the virus and support isolation of potential cases. It is also important not to make assumptions, particularly around who may carry the virus, it is advisable to adopt recommended hygiene practices and act on credible information. If you have any further questions relating to how AccessEAP can assist your organisation please contact your Relationship Manager or the Manager Support Hotline. As always, your EAP is here to support your people whatever the nature of their concerns, please contact AccessEAP on 1800 818 728.

As we settle into February and the holiday period seems like a distant memory, many of us face the reality of festive spending sprees. With Australians predicted to have spent approximately $52.7 billion on Christmas presents across December 2019¹, it potentially leaves people with financial concerns. Last January, we saw requests for financial coaching support hit its highest year on year levels since 2016 and expect to see this rise continue this year.

Returning to work after the holiday period can bring a dose of reality. Someone who has spent more than they planned can feel out of control and anxious that they haven’t managed their funds well. While stress is a normal part of life, constant levels of distress can affect many parts of a person’s life, such as health, family, marriage and work, making it difficult for them to contribute to their teams.

While the holidays can worsen financial stress, research findings suggest the issue affects Australians year-round. According to the Financial Fitness Whitepaper, more than 50 per cent of Australians are concerned about their finances, with nearly 85 per cent saying this impacts their wellbeing². This can have huge effects on productivity in the workplace, costing Australian businesses an estimated $31.1 billion per year in lost revenue³.

The stress of money worries can result in increased absenteeism, presenteeism and underperformance. With this in mind, employers can play a role in helping their employees cope with financial related issues by providing a safe environment to open up and seek help, as well as recognising the impact the issue can have on different groups in the workplace.

For example, Australia’s older workforce is facing many challenges, including preparing for retirement, paying for their children’s higher education and moving their parents into nursing homes. On the other hand, millennials are facing economic instability, student debt, and stagnant wage growth. By creating a safe and confidential environment where employees will feel more comfortable talking about their issues, they may be more open to seeking financial coaching support.

We are reaching out to our customers both impacted and threatened by the current, devastating bushfires across Australia. We know this will affect everyone differently, given the magnitude of these bushfires, it is likely that people in your organisations will be impacted in some way. Some employees may lose homes, animals and pets, some employees may be concerned for family and friends, some may be working in the area fighting fires and supporting those impacted. Our thoughts are with all emergency personnel who may well be exhausted but remain committed.

We would like to remind our customers that we are here to provide immediate phone support to any employees or managers who have questions or need support.

At this present time, we believe most organisations will be focusing on the immediate situation and needs. Survival and protection will be the main concern. We are able to assist with onsite support when the risks and threats have been contained. The following information may also be of assistance:

For individuals, see our tips and strategies (download pdf here).

As a manager, there are a few things you can do to support your employees (download pdf here):

While it might feel as if the 2019 school year has just wound up, the 2020 classes have already begun. How did that come around so fast?

This may have felt like a strange, and at times tense, summer in Australia. Some people are coming back to work feeling more exhausted than when they went on holiday. Whether you are teaching in a community directly impacted by fires or somewhere kilometres from it all but seeing the impact on the news, it has been the overarching story of the new decade. As teachers, you are often called upon to be the emotional glue in your community while balancing teaching plans, marking and increasing workloads.

This is a time to get to know your community and to look after each other. Being mutually supportive at this time of year can help us to get back into the swing of life.  As well as being there for colleagues and friends, helping other people is a great technique of self care. We get an emotional boost when we are kind to others and when we offer support to others – it makes us feel connected, and strengthening social bonds allows us to draw on the support from others when we feel personally or professionally overwhelmed.

AccessEAP are part of your professional community. We offer 24-hour phone counselling if you feel that you are in a crisis, as well as providing face to face counselling at a few days notice. The ability to share your worries can help you to gain perspective and find solutions, and as your school allows you to have access to multiple sessions with a counsellor each year, we can provide an outlet valve for the stresses that modern teaching can bring. As well as educator, your role includes pastoral care of your students and at times, their families. So while you are available for a range of supports for those around you, AccessEAP is part of the network that is here to support you in supporting those around you.

Work stress often starts small – restless nights, feeling uncharacteristically snappy, or blue. Being on the lookout for changes in how you feel before they become significant can make it easier to address problems. Making contact with an AccessEAP counsellor earlier can make returning to normal smoother. And if there are issues that are impacting on the whole teaching faculty – like talking to students about the images we all witnessed this summer – we also provide training to organisations on a range of issues. We have training which can be delivered to your organisation or by webinar, with topics like Resilience through Change, Managing Challenging Behaviours, and Burnout and Compassion Fatigue. We offer direct support for managers who are holding teams together, by phone and in-person as needed through our Manager Support Hotline.

One month of 2020 has gone already and for many, the New Year’s Resolutions that have been set with best intentions have gone with it as well. It is natural to want to improve and progress in certain areas of your life. Starting the New Year with a list of resolutions can feel virtuous, but if the list is unrealistic and we can’t keep to all of our 2nd of January dreams, it is easy to give up on them and revert to old habits and patterns. As we reflect on January and before we plan for the rest of the year, it is important to acknowledge the extreme conditions that have faced Australia, priorities may have changed for you and some of the self care suggestions below may be more helpful instead.

Stripping away the expectations and creating goals may feel less daunting. A resolution feels set in stone, whereas a goal is something you can move towards, resetting the goalposts as needed. If you want to work on physical health this year, be realistic in looking at your capacity at this point of the year. Running a marathon might not be on the cards, but joining a running group or a soccer team can have the physical impact with the benefits (and motivational factor!) of social interaction. If you are not a runner, can you be a walker? Wheelchair basketballer or bowler? Modest, achievable goals have better outcomes than lofty ones where you feel deflated by its enormity.

Summer holiday late nights and sleep-ins (for those who don’t have toddlers or kittens) can throw sleep cycles out of synch, leaving you exhausted when the alarm goes off for the work week.

Good sleep hygiene involves keeping your bed for its intended purpose. Reading in bed is a great way to wind down so a book can work wonders as can an e-reader. Reading on an iPad produces blue light which overrides your nocturnal melatonin production. If you are using a device to read, set it to night mode which makes the screen glow warmer, rather than a cool blue.

If, after 15 minutes, you are still tossing, get up and do something else in another room, so you don’t begin to subconsciously associate being in bed with insomnia. Some mindful breathing exercise can be useful – experiment and find what helps to calm your mind if it’s busy and lastly although easier said than done, some self-discipline at night makes mornings easier. The addictive qualities of phones and tablets draw you in so easily: your 10 pm bedtime is suddenly 12.30 pm, and you wish you logged off two hours ago. (So seriously, put the phone down. They are sleep destroyers!)

For many, Christmas is a joyous time, full of gift-giving and parties with friends and family. Unfortunately, for people who rely on work for social connection, the season can be far from merry.

More than 2 million Australians feel socially isolated during the festive period[1]. While loneliness isn’t a mental health problem, it can contribute to mental health conditions such as anxiety or depression, which can be a significant risk factor to those who are struggling with suicidal thoughts. This issue can be exacerbated by a lack of workplace relationships and the sense of purpose our jobs give us. Supportive social relationships and a sense of control which one feels at work can help make people more resilient.

The holidays can be an isolating time that some may even dread for fear of being alone. AccessEAP can provide out of hours support for employees, so it’s important for employers and managers to remind teams of this resource over the holidays.

The potential combination of stressful Christmas activities and isolation can be reduced by pausing, making plans, being mindful, and taking time to relax. The past few months have been particularly challenging for many Australian families with losses of life, animals and property due to devastating bushfires. More recently the tragic New Zealand volcano incident will leave many families grieving instead of sharing the holidays together. For these people, grief, loss and feelings of isolation will be intense and may require long term support.

Below is advice on how to take care of yourself over the festive season.

A crisis in the mental health of Australia is costing the economy between $43bn to $51bn per year, according to a draft paper by the Australian Government’s Productivity Commission.

The Mental Health, Draft Report [1] revealed that beyond this alarming statistic, an approximate $130bn additional cost is created by diminished health and reduced life expectancy for the one in five Australians living with psychological conditions.

The draft highlights the complexities around defining a mentally healthy workplace but acknowledges the recognised risk factors and stressors that can impact mental health in the workplace. The role of Employee Assistance Programs (EAP) and the importance of investing in research and evaluating outcomes were also identified.

Workplaces must take a stance against mental ill-health. While diseases and physical conditions tend to affect older generations, mental ill-health inhibits our working lives, limiting the ability to secure and retain employment.

There are four main job-related factors that exacerbate psychological conditions, including: job demand and control, caused by a lack of control over highly cognitively and/or emotionally demanding jobs; a perceived imbalance between effort and rewards; job insecurity and exposure to trauma.

As you may be aware on Monday the 9th of December there was a volcanic eruption on White Island, New Zealand. Our thoughts are with those who are impacted, as always we are here to support your people. Following a traumatic event, it is common to experience a range of intense emotions. It’s important to be aware that everyone responds differently and everyone’s needs will be different, initially and over time. 

Organisations play a vital and valuable role in assisting and supporting their employees and their families in the immediate aftermath and moving forward. Being prepared to provide initial and long term support for people will enhance and promote their own personal coping strategies and resilience.

To support those that may have been affected by the event we have included documents for individual strategies (download pdf here) and tips as well as information for managers and leaders (download pdf here).

Should your managers need additional support as they support your employees during this time, please call the Manager Support Hotline. To arrange the Manager Support call, an appointment or onsite support please contact us on 1800 818 728 or in New Zealand 0800 327 669.

With the recent closure and now new ownership of White Ribbon Australia announced, I wanted to reassure our customers that nothing has changed in terms of the support and training we provide. However, it seems an appropriate time to reflect on what the White Ribbon name has come to mean for domestic violence.

It’s important to note that White Ribbon (WR) started with men taking up the challenge to do something about men’s violence against women and has continued to specifically engage men in this cause. WR explores the underlying reasons that violence against women continues to be a major social and economic issue in Australia and around the world.

This movement has a history dating back to 1981 but came into being in response to the Dec 1989 Montreal Massacre of 14 female students. WR was founded and a white ribbon chosen to represent peace as well as being a neutral colour men would be comfortable wearing. In 1992, the movement was brought to Australia by the Men Against Sexual Assualt (MASA) group. This incredibly powerful history of men and women working together to eliminate men’s violence against women must continue without pause. As leaders, we are in a position to ensure this happens.

At AccessEAP we are undergoing the accreditation process and will continue the process as we recognise the important work of the international White Ribbon movement. Regardless of what the new WR will look like violence against women is a pressing and prevalent issue within our society and our commitment to continue with the accreditation process stands firm. 

As a White Ribbon approved training provider we will continue to provide Domestic and Family Violence Awareness Training. We have received positive feedback from organisations that we have supported in achieving their accreditation and raising awareness on this matter. For organisations that are considering the accreditation process or are in the process of doing so, AccessEAP encourages all organisations to continue addressing and raising awareness of such an important issue. 

There has been a significant increase in the number of conversations about mentally healthy workplaces in Australia in recent weeks. This is largely due to the release of the Productivity Commission’s draft report into Mental Health. As a founding member of the EAP industry in Australia, AccessEAP welcomes the recommendation that “Psychological health and safety should be given the same importance in workplace health and safety laws as physical health and safety.” This is a significant shift in how we as employers manage our workplaces but it’s a shift we have been working towards with our customers. With an estimated cost associated with mental ill health and suicide to the Australian economy between $43 and $51 billion per year, governments will take this opportunity to change policy direction. For employers, lower economic participation and lost productivity represents approximately 23% to 33% of this cost.¹

The draft report’s introduction highlights the complex nature of workplace mental health but fails to recognise the function of full service EAPs.

“There is limited evidence of what actually constitutes a ‘good’ workplace or a ‘good’ job in terms of mental health, but there are a number of recognised risk factors or stressors that are specific to the workplace that can undermine the mental health of those in the workplace.”

There are no real surprises in the draft report however AccessEAP challenge the Productivity Commission’s view on the role EAP’s have to play. There is a widely held misconception that an Employee Assistance Program (EAP) is merely a counselling service. That view of an EAP is outdated. Today’s EAP industry responds to the changing nature of work and provides solutions to meet the current needs of employees and workplaces. Organisational and workforce needs are evolving to remain relevant and respond to the unprecedented levels of disruption, change in workplace demographics and expectations of employees and employers. Working with organisations, we have seen the increasing sophistication of your people and the expectation of a workplace culture to support ALL your people. In partnership with our customers we co-create people solutions tailored to unique needs. Just as with individuals, no two organisations are exactly the same. The solutions require a degree of curiosity to learn the intricacies of your organisation, teams and individuals, ensure the best possible alignment between expectations and services and deliver a return on investment.

Last week Urbis and the iCare Foundation released a research report demonstrating that for every $1 invested in mental health in the workplace, $65 in social and economic benefits can be created². We know that it makes good business sense to include human capital management as a core strategic priority and most leaders agree that a businesses success depends upon the people within it.

Recent news on workplace manslaughter laws, introduced to Victorian state government earlier this month, raise difficult questions regarding the responsibilities and requirements of employers to proactively support mental health and safety in workplaces.

As reported in The Age “the laws will cover deaths caused by mental injuries, including trauma from bullying or other forms of abuse, sustained on the job as well as accidents and illnesses caused by unsafe workplaces. The new legislation will apply to all employers in public and private companies whose negligence resulted in a death of an employee, be that by providing a dangerous workplace or failing to provide appropriate mental support."

At AccessEAP, our customers already demonstrate a commitment to safeguard the mental health and wellbeing of their people. However, we believe this current proposed amendment to legislation will further define the responsibilities of employers in this area. We are developing resources to start a conversation with and between our customers to help understand the potential impact of the legislation and proactive approaches to implement in the workplace.

The first of these resources is now available in the form of a podcast on Suicide Awareness and Psychological Safety in the Workplace.

Teenage years are characterised by rapid learning, risk-taking, building relationships and establishing a sense of self. Parents are often bombarded with news articles on the very real dangers of alcohol-fuelled accidents and violence, party drug experimentation and risky behaviours. Particularly at this time as teenagers come to the end of their schooling and participate in “schoolies” and Summer music festivals, parents worry about risky behaviours becoming dangerous.

As parents, it is important to keep the communication open, to talk through choices and consequences, to show understanding about risk-taking and partying. We want our kids to make choices, to not be afraid to say “no” and to call us, as parents, if they are in trouble or scared. It is important to talk to them about looking out for each other, not to leave their friends alone or with strangers.  

This stage of development is intense for our teens as they experience significant brain and hormonal changes whilst navigating external demands and influences from peers, teachers, parents, carers and of course, ever-present and unforgiving social media. We are witnessing an exponential increase in mental health issues among teens. So how can we support teens to proactively manage stress through these tumultuous times?

Good sleep

Poor sleep often accompanies stressful times. Teenagers experiencing stress might lie awake worrying at night and be too tired to function well the next day. This can set up a poor sleep pattern. The Sleep Health Foundation recommends these tips to help your child establish healthy sleeping patterns: avoid screen time an hour before bed and encourage reading or listening to relaxing music instead to help wind down; support your teen to establish and stick to a routine around bed and wake-up times; encourage them to get around 7.5 hours of sleep per night, which is the optimum amount of time for teenagers. Read more here.

According to research, 2.2 million Australians have experienced physical and/or sexual violence from a partner, whilst 3.6 million have experienced emotional abuse from a partner[1]. As a national welfare issue, domestic and family violence not only affects the victim in their personal lives but in their professional life too.

Employers have an important role to play and need to take the issue seriously, the cost of domestic violence to the Australian workplace could rise to $9.9 billion annually by 2021/2[2]. AccessEAP acknowledges the role employers and work play in supporting women dealing with this issue. Domestic violence has very real impacts on employees and the workplace. For the victim, health and economic costs can increase and mental health can deteriorate. For organisations, this can lead to lower productivity, efficiency, staff retention rates and motivation, as well as higher absenteeism.

What’s more, some of these employees’ suffering doesn’t end once they leave the house. Victims of abuse can still be subject to unbelievable pressures when they reach the office, such as email and phone harassment, with partners trying to force them to resign or get fired. In extreme cases, they may even be targeted by their abuser at their place of work. This type of behaviour then affects the workforce as a whole, with staff exposed to the abuse in person.

Many organisations recognise it is important and relevant to have a Domestic Violence policy in place to support employees and to provide training to managers and their staff about how to respond and how to offer support. Victims should always feel that there is someone they can confidentially talk to in the workplace, yet only 20 per cent of employees feel comfortable helping a colleague who is experiencing domestic abuse[3]. Work can often become a sanctuary away from abuse and as an employer, it’s important to encourage a working environment that is safe for employees. By creating a non-judgmental space where victims feel confident to talk about their experiences, it can help raise awareness and make sure that someone is getting the help they deserve.

AccessEAP is committed to creating safe workplaces and encouraging workplace wellbeing to the forefront. We can assist organisations in developing domestic violence policies with training based on three elements; Recognise, Respond, Refer.

Although White Ribbon Australia have made the very difficult decision to close their doors, they have advised the following, ‘For all those who are already planning for White Ribbon Day, we encourage you to continue with those plans alongside the international White Ribbon movement. Continue to raise your voice.’ 

With White Ribbon Day at the end of November and many organisations in the midst of White Ribbon Accreditation, there is a level of uncertainty with how to proceed. Here at AccessEAP, we are currently going through the accreditation process ourselves. We will continue with our accreditation and our commitment to the process as we recognise the important work that White Ribbon was trying to accomplish. Violence against women is a pressing and prevalent issue within our society and our commitment to continue with the accreditation process stands firm. 

We are a White Ribbon approved training provider and we will continue to provide Domestic and Family Violence Awareness Training. We have received positive feedback from organisations that we have supported in achieving their accreditation and raising awareness on this matter. For organisations that are considering the accreditation process or are in the process of doing so, AccessEAP encourages all organisations to continue with their commitment in addressing and raising awareness of such an important issue. 

At AccessEAP we are sensitive to the complexities that surround Domestic and Family Violence, and our aim is to continue to support you via training and organisational consultancy. At AccessEAP our mission is to create thriving workplaces and hope that you will join us in supporting increased awareness and education involving violence against women. 

If you or your organisation needs further advice please contact AccessEAP on 1800 818 728.