AccessEAP blog

COVID-19: AccessEAP Healthcare Hotline

The public health challenges of COVID-19 may no longer be in the news several times a day, but our healthcare workers continue to be on the frontline of this crisis and under immense pressure. Healthcare workers need easy access to support as early as possible to ensure the best mental health outcomes. Launched last week, the AccessEAP Healthcare Hotline responds to the specific needs of our healthcare customers during the pandemic. 

How does AccessEAP's Healthcare Hotline work?

  • The dedicated, 24/7/365, toll-free Healthcare Hotline number will be recognised and answered by our client services team. 
  • Healthcare clients will be offered same day counselling appointments via telephone or video. 
  • Healthcare clients will have access to AccessEAP's most senior clinicians and psychologists with expertise in working in the healthcare sector and/or a hospital environment.

Visit the Primary Healthcare Toolkit within the Employer login area for more information or to discuss how AccessEAP can further support your organisation, please reach out to your dedicated Relationship Manager.