We’re coming to the end of a year that has changed the way we work, view the world and go about our lives. We wanted to firstly say thank you – we’re grateful for the opportunity to work with you and your people. We’re also grateful for you helping us continue to fulfil our social purpose and provide meaningful, life-changing support to vulnerable children and families, particularly at this time of the year.

We can all acknowledge it’s been a tough year. The holiday period has its own challenges for many people even in the best of times, let’s be even more mindful this year. This week we turn our spotlight to managing expectations during the festive season, as this is an important part of self-care. We've created two new tools for you, Self-care is for leaders too and Managing Festive Expectations. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

We would also like to share with you the power of giving, especially at this time of the year when people less fortunate than ourselves often do it tougher than usual. Our social purpose is to support programs to improve the lives of vulnerable children and families. Over the past year, the primary beneficiary of our charitable giving was the H.O.P.E. Foundation. Please watch these short videos to learn more about this amazing program through the stories of the young mums who have changed their lives and the lives of their children.

Watch the stories of brave new mums who have come through the H.O.P.E. Program.

Published in ABC News 15th December 2020

At AccessEAP, our vision is for each person to be their best at life and work. It’s important to us, and we have developed a program of works to ensure we can support this vision by working with you and your people. This includes empowering our people, connecting with people and excellence in all we do. These strategic themes guide our pathway for innovation and bring innovation to life for us every day.

We partner with you to create mentally healthy and thriving workplaces and communities. Our latest wellbeing innovations directly support our vision and mission by allowing us to strengthen our partnership with you and connect directly to you and your people wherever they may be.

I am very excited to announce the launch of our new app AccessMyEAP, alongside our online Booking Portal and AccessChat instant messaging service.

This trio of online services put you and your people in control of your wellbeing journey.

AccessMyEAP app

COVID-19 continues to surprise us with how quickly things can change. Last week, our government leaders were talking about bringing down all interstate travel restrictions in time for Christmas. Now, as Melbourne emerges from their extended physical distancing, our thoughts are with those people in South Australia as they go into their own heightened physical distancing. The stand-out lesson for all of us throughout the year is a constant need to adapt quickly to what's going on around us. Our ability to cope with change, be resilient and deal with uncertainty and the unknown have been front and centre for everyone.

Appropriately, flexibility is a word with many meanings.  What flexibility means to you and your people is important to discover and define. Everyone can benefit from building their flexibility, as being be flexible helps us draw on our other strengths, such as resilience. As leaders, demonstrating that we are flexible and responsive to each of our people and teams, and drawing on this strength improves our people's work/life balance, levels of trust, creativity, productivity and ultimately retain and grow our people. We've created two new tools that highlight the benefits and challenges involved with strengthening flexibility across a number of personal and organisational areas. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

Earlier this month we turned our spotlight to highlighting the real issue of domestic and family violence, I would like to acknowledge the observance of White Ribbon Day this month and a very special announcement - AccessEAP has received White Ribbon Accreditation. To achieve accreditation, we successfully met 15 criteria under three standards and are now recognised as a workplace that is taking active steps to stop violence against women. Learn more here.

To say workspaces are evolving in response to the pandemic is probably an understatement. Flexibility is just one aspect which has been accelerated. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

AccessEAP is proud to announce that we have successfully completed the White Ribbon Australia Workplace Accreditation Program.

The program, facilitated by community service organisation Communicare, involves a whole of organisation commitment to address issues of gendered violence and sexual harassment against women.

It’s a great honour to be a White Ribbon Australia Workplace and to play our part in responding to and ending violence against women. We took part in the accreditation process because we wanted to equip our staff with the knowledge and resources to better understand what gendered violence is, how to identify it and what they can do to prevent it. Whether in the workplace, or broader community, we all have a responsibility to stand up and speak out against behaviours that contribute to gendered violence, support women affected by it, and hold perpetrators accountable.

At AccessEAP, we strive for an inclusive and safe working environment for staff at all levels of our organisation. The White Ribbon Australia accreditation process has strengthened that internal culture.

To achieve accreditation, we had to meet 15 criteria under three standards to create a safer and more respectful workplace which is taking active steps to stop violence against women. The program is internationally recognised and to date has reached more than 600,000 employees nationally. As explained by White Ribbon Australia Executive Director Brad Chilcott, “Violence against women impacts on the health and safety of employees, their wellbeing and their productivity. It also has a negative impact on workplace culture, organisational reputation and bottom-line profit and loss."

At AccessEAP we are proud to join more than 240 Australian workplaces who have achieved accreditation. We stand by White Ribbon Australia who urges all Australian workplaces to undertake the accreditation process and demonstrate a culture of zero tolerance of violence against women. White Ribbon Australia is a part of a global social movement working to eliminate gendered violence, striving for an Australian society where all women and children are safe, including in our workplaces.

This year due to the pandemic NAIDOC Week was celebrated from November 8-15th; however, some groups decided to celebrate at the usual time in July. We are certainly in need of reasons to celebrate and NAIDOC week provides a great opportunity for all Australians. NAIDOC Week marks an important time for First Nations Peoples as it’s a time of celebration and connection with each other, community and country, symbolising respect, sharing of culture, a time of reflection, healing and pride for all Australians.

Non First Nations leaders in Australia can feel unsure and worried about how to develop cultural sensitivity and ways to learn and nurture relationships with cultural respect. With Cultural Awareness, listening, learning and making a commitment to increasing our knowledge and cultural sensitivity are important steps toward building confidence and cultural competence. It is a journey and requires commitment, patience and effort with great rewards.

This week the spotlight is turned on strengthening understanding of the rich cultural history, heritage and achievements of Aboriginal and Torres Strait Islander Peoples and celebrate together with First Nations Employees or organisations. Our new tools focus on how you and your people can move forward in the area of cultural competence at an organisational level but also on a very practical personal level. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

As part of our journey toward cultural competency at AccessEAP non First Nations Employees completed Arilla Cultural Competency training earlier this year. We found that straight away we were better equipped to understand that cultural competency is an ongoing journey. This led to the launch of our Aboriginal and Torres Strait Islander Peoples Dedicated Support Line, which I encourage you to make use of and learn more about here. 

Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

AccessEAP acknowledges the traditional custodians of the land we work on and their continuing connection to land, culture and community. We pay our respects to Elders past, present and future.

There is undoubtedly a sense of relief as we see our friends and colleagues in Victoria getting many of their freedoms back. We have seen a rise in feelings of optimism and more positive emotions replacing feelings of disempowerment, isolation or hopelessness experienced in recent weeks. What we’re also seeing is a rise in more complex conflict and to a greater degree than what’s been experienced before. Conflict over more issues simultaneously, and increasingly shifting from person to person to team-based conflict.

Great leaders know how to foster and manage conflict in ways that help individuals and teams realise that conflict when engaged in positively, can be enormously empowering for individuals and teams. However, left unchecked and unresolved, it can lead to frustration and reduced productivity. As a leader, when to step in and when to let the team learn and grow from conflict is not an easy call to make.

As a leader, it is vital to role model positive behaviours, manage your emotions, listen to your people, understand what is driving stress and be open about what those drivers are. You are then better equipped to have open conversations, try to simplify the issues and use conflict situations to move forward. We have spoken recently about harnessing conflict for positive change; however, this week’s leader and personal tools address team-based conflict and strategies for your people to apply in situations where complex conflict is becoming a problem. We've created new Tools focusing on team-based conflict and strategies for dealing with conflict. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

If we can take something positive from the events of this year, it may just be that we have had to adapt quickly and take a good look at the way we work; what works and what we can leave behind when we imagine the new work environments we will create post-COVID. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

When I think about the statistics on domestic and family violence, it’s hard to understand the numbers. It’s even harder to think about the real-life impact of what has occurred and is occurring right now. If at least 1 in 6¹ women is affected, there could be victims and perpetrators somewhere in any of our workplaces or personal lives. Could it be that they are very good at hiding what is going on? How do we make sure that as leaders we are doing all we can to ensure that those impacted by domestic violence feel psychologically safe and able to seek support? Last week our spotlight was on trust. Trust is vital in helping support our people who may be impacted by domestic and family violence. Our role is to facilitate support, we are not expected to have all the answers, and in many cases there will not be a solution.

This week we turn our spotlight on supporting people across all organisations to respond to domestic and family violence during the pandemic.

The 25th of November is International Day for the Elimination of Violence Against Women with White Ribbon Day on Friday, 20th November.  At AccessEAP, we strongly support these awareness days, particularly with the severity and frequency of domestic violence reported increasing as a result of the pandemic². Often the workplace is known to provide a safe place for victims of domestic and family violence. Working from home and other restrictions has increased isolation and the natural circuit breaker that leaving the home provides for both victim and perpetrator. Organisations have a vital role to play by raising awareness of this issue, understanding when and how to offer support, and addressing attitudes in the workplace which perpetuate domestic violence. 

We recognise that this is a topic which causes unease and we appreciate you taking the time to think about this very hard topic. However, there are things you can do that will help and make it easier for victims as well as those supporting victims, we've created two new tools to assist you. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

At AccessEAP, we are sensitive and equipped to deal with the complexities of all forms of violence (domestic, family and intimate partner) that may occur. We encourage you to reach out for support, especially at this difficult time given the unique pressures created by the pandemic. We offer Psychological Counselling and 1-1 Support, as well as Domestic and Family Violence training offerings.  Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

References

1 https://www.aihw.gov.au/reports-data/behaviours-risk-factors/domestic-violence/overview
2 https://www.aic.gov.au/sites/default/files/2020-07/sb28_prevalence_of_domestic_violence_among_women_during_covid-19_pandemic.pdf

This week we are really pleased to see restrictions eased in Victoria. We want to acknowledge the sacrifices that people have made, as it has been a very challenging time. It’s also important to call out the strengths that people have shown throughout this - resilience, endurance and trust. Victorians in workspaces across the state have had to reach out for help and trust that their colleagues including those in other states would be there for them. 

This experience in particular, and the pandemic in general, highlights the importance of trust. We have seen world leaders rated in terms of trust and the success of their efforts fighting COVID-19 directly relate to whether their people trust that they are equipped to successfully lead them. We have seen how invaluable having the trust of your people is when uncertainty and change are the only constants.

We're turning our spotlight on trust and building trusting teams.

The positive traits are great foundations to build upon. Optimism, realism, hope, self-belief and trust are traits that help us survive and then thrive. Trust is a critical leadership lifestyle and one that can not be switched off and on. As leaders, we need to consistently support an environment where our people can trust us and each other. Allowing people to be their natural best, displaying vulnerability and asking for help when they need it builds on the strength and potential of individuals and teams.

We've created new Tools focussing on ways to build trust and the importance of self-trust. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

At AccessEAP, we work hard to ensure we are trusted to provide confidential support in a safe environment where people can be their authentic self and ask for help without fear of judgement. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

During the pandemic, we have been given insights into so many previously unseen lives. There have been stories in the media of frontline workers carrying on in the face of real adversity. We have seen leaders struggle and the mask covered faces of people trying to keep their businesses, families and way of life going in some form. We have seen a little or in some cases a whole lot more into the lives of our people. From the tech-savvy who entertain us with their everchanging exotic or fanciful backgrounds to the unashamed pyjama or tracksuit wearing team members with a pet on their lap. Whatever we see, it's what we hear that provides a fuller picture, the voices of young children or the excited bark of a dog who has decided its always time for a walk.

We all have lives outside of work, people who depend on us, whether it be partners, children, older parents or close friends and family, they demand our attention and can give us a great deal of worry as well as a great deal of joy. This week we turn our spotlight to supporting the mental health of working parents or caregivers and the children they care for.

Although there is a sense of so many people being affected by the pandemic in so many different ways, the mental health and wellbeing of children and teens is something that has been given significant media coverage. It is the subject of research projects across the globe, in Australia one such survey found that up to 10% of the children of the 700 families surveyed may need support for anxiety and depression. The other side of that is a positive story 80% of the children were found to have good mental and emotional health.¹

Supporting your people who have caregiver responsibilities is not always easy, particularly when we are managing the economic and social constraints of government restrictions put in place to protect the community.  We've created tools to provide some practical ways for you as leaders to support working parents and for parents to help their children, particularly teens as many of the nation's 17-18 year-olds face their final exams. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

As we continue to focus on Mental Health this month, I encourage you to share your experiences in supporting parents and caregivers with us. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

We’re well and truly into Mental Health Awareness Month, and continuing the fantastic conversations from R U OK? Day. It’s easy to focus on one day as it focuses our attention. It can be less easy when we try and keep the conversation going over a month, as the day to day demands on our attention start to take up more of our minds.  

This week we’d like to invite all of us to take a moment to rebuild and reinvest in our mental health and wellbeing.

As our personal circumstances continue to evolve through the pandemic, we’ve become accustomed to doing things in certain ways. These coping behaviours have served us well. Will they continue to be the best way to support our mental health and wellbeing as we move into a future where movement, border and travel restrictions no longer impact us? How can we take the best of our coping behaviours to grow into our future? What are the things you would like to see your people and teams carry with them in the future?

We've created new Tips and Tools on Supporting yourself and others and Keeping Mentally Healthy. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

We need to keep the conversation about Mental Health going. We know it isn’t easy, but we are here to support you and your people. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

Photo by fauxels from Pexels

Kicking off mental health month, we wanted to take the time for a refresher on maintaining a positive outlook – or at least a balanced outlook. There are a lot of negative stories in the media at the moment and uncertainty about what the future holds. Even when we hear good news such as the easing of restrictions in Victoria, we can't help but feel the sting of what has been lost. Can you easily name something positive that has happened in your work or life this week?

The ability to find balance in our thoughts and feelings is a skill that can be learnt and strengthened. Positive thinking can reduce stress, anxiety and feelings of depression; however, it isn't about forcing a smile no matter what. Positive thinking benefits us because it relies on maintaining both an optimistic and realistic mindset using your strengths and working through challenges with greater optimism than pessimism.

This week we turn our spotlight on maintaining a positive outlook.

We have created two new strategies and tips, and a gentle reminder to make use of the resources available in your state or territory to mark Mental Health Week or Month. How can we, as leaders, model a balanced approach to support positivity as we face constant change and challenges? Our personal and leader tools give you some tips on how to help build these skills in your team. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

Positivity can help us to move forward in many situations but not all. We are here to support you and your people no matter the nature of your concerns. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

It’s tough to always be your best. Now more than ever the challenge to constantly be our best as leaders, lead with kindness, empathy and respect and respond in ways that support others can tax even the most resilient of us. It’s easy when emotions are heightened to react in ways we usually wouldn’t, as we have a million different things running around our heads. It’s easy to say something that might be misinterpreted or rub someone up the wrong way. It’s equally as easy to interpret something in a way that wasn’t intended. Conflict is a normal part of life, and very often a catalyst for positive change. It is also part of being human.

This week we’re turning our spotlight onto conflict.

How can we harness conflict and foster positive outcomes? Our clinical data shows an increase in conflict – at home, at work and in the community. It’s completely understandable as many people across Australia and New Zealand have had their lives and workspaces closed, changed completely or even remain open serving the public throughout the pandemic. Some people report feeling burnt out or struggling to keep their emotional balance. Some of us desperately want our lives or daily routine back to return to normal. Conflict can often be found during times of change.

How can you harness conflict in positive ways? How we, as leaders, respond to conflict is critical to supporting your people and their responses to conflict. We've created new Tips and Tools on Navigating Conflict. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

Navigating conflict can be challenging. We are here to support you through this. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

We know how easy it has become for people and teams to feel isolated, anxious, disengaged, separated, overwhelmed and drained. It can be tough to be your best in life and work in a pandemic. Throughout the pandemic, it has become easier for our thoughts to also become infected, taxing our reserves of resilience and coping. At times like these, it’s the simple things that can make the most difference. Be kind to your people leaders. They’re doing the best they can leading through unprecedented times. Be kind to your people. They’re doing the best they can to do their jobs and support your organisation. Be kind to friends, family and loved ones. Be kind to those strangers you do have a chance to interact with. Most importantly, be kind to yourselves, so that you can then be kind to others. We all feel like we’re juggling work, life and people commitments and balance these in new ways.

This week we’re turning our spotlight onto the power of kindness. Our tools are all ways to help your leaders and people to be kind, compassionate and patient with themselves and each as we all live through the pandemic. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

The continuation of R U OK? Day conversations is a simple yet powerful of showing kindness to those around you. You don’t need to do this alone. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

We know that one of the greatest challenges for people leaders right now is finding a pragmatic balance between meeting your people’s immediate needs and leading through the pandemic . A common human reaction during times of stress, anxiety and uncertainty is to feel isolated within ourselves. Those of us who feel more vulnerable may find themselves feeling that only those who have gone through something similar can understand. But one of the greatest strengths we as humans can share with each other is our ability to empathise and try and see things from other’s perspectives. Leaders should strive to ensure communication goes both ways by creating opportunities for teams to give feedback/share ideas. “Can we shift our perspective to find just one benefit? Together, we are here for the long haul.” The richness and diversity of our experiences, when unleashed by shifting perspectives, helped us get ‘unstuck’ and work together on finding solutions.

In dealing with our own, or our people’s responses to the pandemic one thing we’ve noticed is the sheer range of ways people have used to get through the pandemic. These coping strategies have varied greatly between people, and even within individuals as we are trying to draw on whatever might work at any given moment. What might have worked last month probably looks different this month. Even day to day, how we cope shifts.

This week we've created new Tips and Tools on Supporting your wellbeing and Exploring diversity through the pandemic. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. Following on from R U OK? Day we have also included an R U OK? Tips & Strategies resource to keep the conversation going.  

We encourage each and every one of you to take some time for your self-care. Investing in your own self-care means that you are better able to be the support someone else might need. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

It’s ok not to be ok. It’s even more ok than ever to not be ok through our current pandemic. When you find yourself consistently challenged in ways you’ve never really experienced before, over an extended period of time, it’s easy to feel drained. We are in a period of time that we can say is unique for most of us as our lives change and evolve in response to the COVID-19 pandemic. At the moment that you find yourself reading this take a pause and acknowledge that in spite of all the challenges you have done the best you can do, and that’s more than can be expected. Remember, “It’s ok not to be ok”.
 
This week we’re turning our spotlight on how we can better support ourselves through challenging times. This includes what we as leaders need to do to support ourselves so that we can support others.
 
It’s a natural human response to say to someone who is going through tough times “I understand”. We recognise that for many of us who are either in heightened physical distancing or supporting our people in that situation, that right now we empathise with you. We may not understand, but we are genuinely cheering and supporting you through these challenges. We’re here for you and will stand beside and with you. We recognise that many people are just trying to make it through the day before doing the same the next day. We also believe it’s very important to remind you that we will get through this together.

This week we've created new Tips and Tools on Self-care and Supporting your people. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

Mental health and wellbeing is the focus for many of us, as we head into October's Mental Health Awareness Day, Week and Month, depending on your location. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

Published in MyBusiness 1st September 2020

It’s almost becoming a ritual at AccessEAP that we celebrate another week that we have successfully gotten through together, for our people and for your people. We’ve taken up the challenge to shake things up, call out and celebrate the good things that are happening around us. We actively seek the wins, no matter how big or small, to share with each other. We know we can do with some feel-good news.

How often are you taking time out to reflect on how you are actually doing? Are you taking the time to acknowledge what’s been happening in your life and the lives of those around you? Can you remember the last time you acknowledged you’re doing your best to get on with your life through the challenges of COVID-19? We’d like to invite you to take the opportunity, right now as you read this to remind yourself:

“You did the best you could today and that is good enough”

Life is a series of moments, and sometimes we are not great at taking the time and space to seek a different perspective on what is happening in our lives. It can be challenging to find the time, space or create a moment of clarity where we can stop, pause and reflect. Let’s take the time, right now, and give ourselves permission to acknowledge what we’ve been experiencing in these challenging times and reward ourselves with some personal encouragement that we’ve done the best we can.

This week we’re turning our spotlight onto the positivity and power of finding new perspectives.

We’ve created two new tools, Managing perspectives and Regaining perspective. Both of our new tools provide your leaders and your people with some simple tools to help find balance in our work and lives. It’s the power of perception, and we can make a conscious choice to adopt fresh perspectives to help us get through this, admittedly longer than expected moment, together. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

In the lead up towards R U OK? Day next month, remember that it’s not about one day of the year. We invite you to make it a part of your everyday organisational language. It is a profoundly human question to ask, and helps us as humans come together.

As always, our people are here to help support you and your people be their best in life and work. Contact AccessEAP on 1800 818 728. 

Let's celebrate another week of getting through the pandemic together. It's been tough for many of us, let's take a moment to recognise how far we've come and perhaps more importantly, how we've come together.

We wanted to congratulate our friends, colleagues and loved ones in physical distancing in Victoria for getting over the hump – you're halfway there! We're cheering and willing you across the finish line. Likewise, for those of you in Auckland, we're in this together. Last week Kate McPhee, one of our experienced Psychologists from Melbourne, spoke about evicting COVID-19 from our minds, where it's taken up a permanent residence for many of us. We think enough is enough and we want to call out that regardless of COVID-19 there are still good things happening around us. It's easy to lose sight of this and keep a balanced perspective. This week we want to ask all of you to join with us in openly talking about hope, optimism and our resilience that is helping us get through this together.

This week we're turning a spotlight on the power of positivity.

As leaders, one of the core things that we can do for people is to create a sense of safety for our people and teams. How we create this feeling of safety in our workspaces has a profound impact on how our people shift their thinking and engage with their work as well as their personal lives. Now more than ever, our people need us to create, foster and nurture psychological safety in the workspace.

We’ve created two new tools, Authenticity as a leader and Fostering Hope through COVID-19. Your Leader Tool asks us how we can be a beacon for navigating uncertainty, negativity and anxiety by talking openly about optimism, hope and positivity. Your Personal Tool asks us to reflect on what we've been through and foster hope for ourselves and others. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

Let's create balance in the story our people, teams and organisations are living through. For many of us, we're not great at recognising or celebrating those small moments in life that contribute to our sense of wellbeing. So we're taking up a challenge for ourselves, and invite you to join with us. Find those small moments of joy, ways that build a sense of connection with others and those rituals that help bring a smile to someone else. Call it out and openly praise it – together we can help our people move through the pandemic and create with our people, a workspace culture we are proud to be a part of.

As always, our people are here to help support you and your people be their best in life and work. Contact AccessEAP on 1800 818 728. 

It feels like the second wave is already upon us with everything that's happening across the region – and this week we want to acknowledge the challenges now facing our friends, colleagues and family in New Zealand. While some of us may feel like we can successfully surf the second wave, how many people are really talking about being on the second wave right now? How many of our people are just trying to get through renewed physical distancing restrictions? How many are barely keeping their head above water?

We know that people cope in various ways. Some of these coping mechanisms may look and feel very different to how we would cope. Alcohol, gambling, or even just withdrawing from connecting with other people outside of their home, are all behaviours that are both natural and normal reactions. However, these aren't necessarily healthy over a long period of time. As leaders, how should you respond to your people who are coping in different ways? How can you help your people grow through COVID-19 so they can be their best in life and work?

This week we're turning our spotlight onto support for our people to engage in positive coping behaviours.

We're asking everyone to challenge themselves to call out and name what they're feeling. Being able to name something gives us the ability to do something about what we've identified. It helps our minds being able to see things clearly, and more importantly, think about what we can do about it. Our data shows an increased predominance of feelings of tiredness, exhaustion, feeling drained or deflated and also a 'bit over it all'. We've recognised that over the past couple of weeks its been tough to be our best in life and work, as people we know, work with and care for are impacted across Australia and this week even in New Zealand.

As a result, we've decided that enough is enough and we're calling out the continual domination of COVID-19 in our thoughts, conversations and media. We feel it's time to recognise that there are different ways for people to cope, and our focus is on helping our people adopt positive, healthy, long term behaviours. Let's celebrate the fact that we are in this together, and come together to have the conversations that let us know what someone else wants from us that will help support them towards being their best through the pandemic.

We’ve created two new tools, Identifying coping behaviours and Evicting the virus from your headspace. Your Leader Tool this week calls out coping behaviours, so your leaders understand how their people are coping and ways to help them support their people. Kate McPhee, one of our experienced Psychologists from Melbourne who is living in the heart of the renewed physical distancing, has created our Personal Tool, which calls out that COVID-19 has set up camp in our minds and it's time to clean it out. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

We've seen an increase requests for support over the past five weeks, and we expect this trend to continue as this time round people know what to expect and are seeking support sooner rather than later. We'd encourage all of you to continue to find ways to be your best, and be the support and leader your people want you to be.

We are here to support you through this. As always, our people are here to help support you and your people be their best in life and work. Contact AccessEAP on 1800 818 728. 

Photo by Lisa Fotios from Pexels