Knowing your character strengths isn’t just interesting information. When skillfully applied, they can actually have a significant positive impact on your life. Take a free strengths test here.

The concepts of positive psychology can have many benefits in the workplace. This powerful tool is used to focus on employees’ personal strengths skills, and capabilities, as a foundation for developing their performance. Check out our Case Study where Eleni van Delft (Director of Relationship Development at AccessEAP) explains how using Positive Psychology during a period of rapid business growth, allowed her team to play to their strengths!

Here are a few tips to promote self-acceptance, resilience, and psychological flexibility:

1. Stop the comparisons!

When we take the time to stop and appreciate the people around us, and all the things we have already achieved, we open ourselves up to experiencing something wonderful. All too often, this wonder can be rapidly eroded when we compare ourselves to others who appear to be richer, stronger, faster, and more beautiful (and the list goes on and on and on). So stop comparing! There will always be people who appear to have more “things” than we do. Constantly trying to catch up to them prevents us from living our own life to its fullest.

2. Commit to seeing life in a positive way.

Focusing on developing an optimistic outlook not only helps to elevate mood by changing the way we feel – for the better - but when practiced often, cultivating an optimistic outlook protects against problems such as depression, anxiety and stress. Thinking optimistically is a skill that can be learned, and this type of thinking helps to improve our experience of happiness.

3. Move that body.

The link between our mind and body is clear. When we exercise regularly the benefits become obvious, though please remember, training like an elite athlete is not required! To get the benefit that exercise brings we need to find what suits our lifestyle and daily routine. Walking, swimming and yoga are great when it comes to relieving stress. 

4. Laugh in the face of stress.

Stress is inevitable in today’s world and happiness does not mean we eliminate stress in our lives – in fact, some stress is actually beneficial. Firstly, we need to take an inventory and identify the things that make us stress out. Then, we need to make plans which allow us to neutralise the impact of this stress. Some ideas to manage stress include:

1. Objectives and Goals

Successful teams have clear objectives that all team members are aware of and working toward. There is a clear vision and shared values. Team members are committed to the goal and live the values.

2. Participation

Active participation is evident and encouraged by all team members. Team members focus on their areas of strength for the greater good of achieving the team outcomes. Effective teams want the team to succeed and place team success above individual recognition and reward. Everyone carries their weight.

3. Trust

On May 17, 1990, the World Health Assembly of the World Health Organization approved the International Statistical Classification of Diseases and Related Health Problems (ICD 10), which no longer listed homosexuality as a diagnosis. International Day Against Homophobia, Biphobia, Interphobia & Transphobia (IDAHOBIT) Launched in 2004 to celebrate LGBTIQ people globally.
Today, May 17th is used to champion inclusion, and build a better world for the LGBTIQ community.

Find out how you can get involved on the IDAHOBIT Website.

• Make a difference everyday
• Combine your leadership and clinical capabilities
• CBD based

AccessEAP partners with organisations to promote positive organisational behaviour, enhance employee well-being and improve workplace productivity. As an Australian owned not for profit Employee Assistance Programme (EAP) provider, our emphasis is on understanding the unique needs of our customers and tailoring our services to support and prevent mental health issues in the workplace. Due to continued growth we are expanding the clinical services team and need a passionate and committed professional to help ensure the provision of best practice counselling and ancillary services that meet or exceed customer and client expectations.

Your role will be to manage, provide guidance and support to our substantial Associate pool of counsellors nationally. You will provide resourcing recommendations to meet changing business needs and be responsible for resourcing against all clinical service needs across our offices nationally. You will manage the after hours roster and team of counsellors as well as the operational aspects of the emergency after hours service. You will review and develop all Clinical Services policies, procedures and forms to ensure best practice is maintained and practices are consistent.

With a degree in Psychology or Social Work and professionally registered your track record of success will reflect your strong planning and organising capabilities.  You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance multiple priorities

Your key skills will include your Leadership, analysis, judgement and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration  and accomplishment. AccessEAP take the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.

Are you a valuable team member? Let’s explore what you need to do to work collaboratively to achieve a common goal with respect, dignity and understanding. Successful teams are not only rewarding to be apart of but help members to grow and develop through shared skills and knowledge.

 Below are AccessEAP’s top ten tips for Effective Teamwork. More tips and articles to follow in the May edition of the AccessEAP In FocusNewsletter.

For more information or assistance, contact AccessEAP on 1800 818 728. AccessEAP can assist when personal, family or work related concerns are impacting on your health or quality of life and also when you need guidance on professional or personal goals or effective communication skills.

1. Objectives and Goals

Successful teams have clear objectives that all team members are aware of and working toward. There is a clear vision and shared values. Team members are committed to the goal and live the values.

Published in Human Resources Director New Zealand on 30th March, 2019.

Many people believe empathy is something reserved for home and family life, but the reality is it’s vital in business too, according to Marcela Slepica, Clinical Director at AccessEAP. Empathetic leaders often display increased emotional intelligence and are better at creating a more inclusive workplace.

Read More

With the Easter Long Weekend (Friday 19th until Monday 22nd) coming up, followed by Anzac Day on Thursday the 25th, there are a lot of April Public Holidays.

Please be assured our counselling and onsite services are available 24/7, 365 days a year however our other business functions observe the Australian National public holidays.

Resilience refers to the process of adapting while facing adversity, trauma, tragedy, threats or other sources of stress. Resilience is not a trait people are born with, rather it involves behaviours, thoughts and actions which can be learned and enhanced.

10 Tips for Resilience:

1. Make and maintain connections

2. Remember that some things are beyond your control

3. Accept change is a part of life

We understand that work and family challenges impact each other. Here are some resources to help navigate the ever changing landscapes of parenthood.

iParent- Where you can learn about the digital environment and how to help your child have safe and enjoyable online experiences.

Reachout- Helping parents support their teenagers through everyday issues and tough times.

AccessEAP offers a Supporting Working Parents Workshop specifically designed to assist participants to address the challenges and benefits of being a working parent, understand the impact of high stress levels on parenting and to identify practical strategies and skills to manage these competing roles. The workshop can be organised by contacting your Relationship Manager and is ideal for up to 15 participants.

It’s time to get on top of this stress! Learn awareness around key stressors and identify possible coping mechanisms to improve general wellbeing and functioning. Build resilience as a way to manage stress in the workplace.

Below are AccessEAP’s top ten tips for handling stress. More tips and articles to follow in the April edition of the AccessEAP In Focus Newsletter.

For more information or assistance, contact AccessEAP on 1800 818 728. AccessEAP can assist when personal, family or work related concerns are impacting on your health or quality of life and also when you need guidance on professional or personal goals or effective communication skills.

We've put together a list of some ways to save time in our everyday lives. Not all will suit everyone but you may find one or two that can make a difference!

1. Don’t procrastinate when it comes to tasks that can be done in under 5 minutes, just get up and do it.

2. Make important decisions early in the day when you are fresh rather than trying to do this at the end of the day.

3. Play an up tempo playlist to get you moving and up the pace. It can reduce boredom and add some fun.

4. Keep distractions at bay – if you need to focus on a task turn off your sound notifications and put your phone out of sight.

Harmony Day is about inclusiveness, respect and belonging for all Australians, regardless of cultural or linguistic background, united by a set of core Australian values. Held every year on 21 March. The Day coincides with the United Nations International Day for the Elimination of Racial Discrimination.

For more information, please check out the Harmony Day Website which has so many resources for you to host your very own event.

At AccessEAP we hold a Harmony Day Lunch where everyone brings a dish and shares the background behind it. It is such a wonderful opportunity to learn something new about your colleagues and of course try some amazing food!

Don't forgot to check out our Tips on Managing Diversity.

From time to time we all encounter situations where we dislike a person’s behaviour and we feel we need to say something, but actually having the conversation is a different story. With the integration of technology into the workplace it is much easier to avoid a potentially uncomfortable conversation by sending a quick email and ‘dealing with it later’.

Whilst these conversations are necessary the immediate impulse for many of us is to avoid, avoid, avoid. Hiding behind technology may seem like a good idea at the time but communicating with the absence of tone and body language may make the situation worse.

Once you have decided to have a courageous conversation, consider your approach. Learn more from our CEO's monthly feature article, Timing is Everything.

Here are some tips for initiating a potentially difficult conversation whether it’s face to face or over the phone:

To create a thriving workplace leaders are encouraged to focus on mental health and wellbeing and to better understand the importance of harnessing emotions in the workplace.

Emotions in the workplace and organisational culture

Today workplaces need to engage and motivate their employees by understanding what employees need from their work. We know employees want to grow, want to be valued, involved, and to feel part of the organisation. Each generation may have differing needs and not factoring in employees’ values, needs and expectations leads to strong emotions at work which can lead to decreased productivity.

Emotions and customer experience

Acknowledging the emotions and impact of a challenging customer interaction and working towards a resolution is more effective than deciding who is right or wrong. This requires a skill set involving de-escalation and staying calm. We can support you to manage angry or disgruntled customers, respond in a way that builds relationships, learn how to make customers feel heard and meet their emotional needs.

Have you or your staff been in a situation where you had to manage challenging behaviours when dealing with the public? An understanding of your own response as well as some skilful moves may help to improve the outcome.

 AccessEAP’s Tailored Trainings aim to provide information and tools to assist staff to keep psychologically safe whilst working with the public.

Participants will learn to assess the level of psychological risk present in any given situation by better understanding their individual stress signature and signs of distress so as to identify what sort of action to take during an incident. They will learn techniques to de-escalate or diffuse a situation to the best of their ability, and will identify when best to walk away from a situation and seek additional support. Participants will also have an opportunity to look at ways to build resilience and manage their wellbeing generally, particularly following a confronting incident.

Please contact your Relationship Manager for more information or to book in this training.

With the new year upon us why not take the opportunity to get to know your peers. Welcome a new employee or get to know a person in a different department.

If you're stuck for ideas, why not try the below activity.

• Leave "Conversation starters" in lunch/break rooms to help encourage discussion between colleagues. "My first ever job was…" "My favourite holiday destination is…"

This could be a new question each week or a once off activity to get people talking around a certain topic or time of year! Awareness days provide a great opportunity to start these kinds of conversations.

Coming up in March:

• Friday, 8 March: International Women's Day 2019
• Thursday, 21st March: Harmony Day 2019

Don't forget to get creative with technology to connect those who can't be present physically.

Published in HASHTAG, a NewsCompany.com.au publication on 19th Dec, 2018

The answer lies in effective goal setting says Marcela Slepica, Clinical Director of AccessEAP. It’s easy to get swept up in the excitement of setting a new goal, without thinking about the big picture. While having a common goal is great for team morale and motivating employees, the goals you set need to be realistic and in line with your organisation’s vision and values.

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The start of a new year is a great opportunity to take a fresh look at the goals you’d like to set for the next 12 months. For businesses this could range from financial growth to improved staff retention, or new service and product offerings. However, with only 8% [1] of people achieving their New Year’s resolutions, how can management and HR professionals hope to inspire entire teams to find year-long success?

The answer lies in effective goal setting says our Clinical Director, Marcela Slepica “It’s easy to get swept up in the excitement of setting a new goal, without thinking about the big picture. While having a common goal is great for team morale and motivating employees, the goals you set need to be realistic and in line with your organisation’s vision and values.”

Here Marcela gives more details on some of the tips we use to help organisations reach their goals.

S.M.A.R.T Goals

Organisational goals are like personal goals in that they provide structure to help us move in the direction we want to take. Within organisations, it can be easy to come up with ‘big picture’ ideas or strategic direction, however setting goals can be more challenging. The S.M.A.R.T. model is a great way of keeping your goals on track and giving them the best possible chance of success.