Newsletter

Tips on Managing Diversity

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Businesses can maximise the productivity and efficiency of their diverse workforce through:

 1. Developing an understanding of employees and embracing difference

 Seek first to understand before being understood - get to know what really makes your team tick. Ask respectful questions with the intention to better understand someone. Recognise and appreciate team members by knowing and using their full range of skills and talents and remove obstacles to their effective participation.

 2. Building cohesive teams through open communication

 Recognising that we all have biases shaped through our own life experiences which affect our perception of others. As leaders, it is important to raise awareness of these biases to help build tolerance, understanding and acceptance amongst employees. Understand that we have to adapt our communication to meet individual team members' needs. Culture informs our communication - facilitate a respectful and curious discussion about this in your workplace.

 3. Providing opportunities and encouraging participation in training

 Ensure that training is tailored to the needs of a diverse workforce and that both format and content is relevant. Ask team members for feedback. AccessEAP provides a suite of training that aims to promote diversity and inclusion, dignity and respect in the workplace through effective communication that assists to build effective teams. We also provide counselling and training support to manage conflict that may arise as a result of difference in the workplace.

 4. Promoting cultural knowledge and understanding through celebrations

 Develop a cultural celebrations calendar and engage employees to organise events as a way to raise awareness and break down barriers. A Taste of Harmony is a great way to do this. 

Generally speaking, patience, courtesy and a bit of curiosity go a long way. And, if you are unsure of any differences that may exist, simply ask team members. A workplace in which diversity is valued also gains the productivity benefits of retaining valuable staff and maintaining high staff morale.

Ask your Relationship Manager about AccessEAP's Diversity and Inclusion training today

Our Diversity & Inclusion Training provides information to enhance understanding of the diverse nature of the workplace and how individual differences can be harnessed to foster healthy working relationships. Participants explore practical ways that organisations and individuals can harness diversity and foster an inclusive culture, where employees feel a sense of belonging and common purpose.

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AccessEAP acknowledge Aboriginal and Torres Strait Islander Peoples as the First Peoples of the lands we live and work on throughout Australia. We recognise their continuing connection to land, waters, culture and community as we pay our respects to the Elders past, present and future. We extend that respect to all Aboriginal and Torres Strait Islander Peoples who connect with this website.
Aboriginal and Torres Strait Islander Peoples are advised that this website may contain images, voices and names of people who have since passed away.

indig_flags.jpg

AccessEAP acknowledge Aboriginal and Torres Strait Islander Peoples as the First Peoples of the lands we live and work on throughout Australia. We recognise their continuing connection to land, waters, culture and community as we pay our respects to the Elders past, present and future. We extend that respect to all Aboriginal and Torres Strait Islander Peoples who connect with this website.
Aboriginal and Torres Strait Islander Peoples are advised that this website may contain images, voices and names of people who have since passed away.