How to Give Compliments

Mark Twain once said, “I can live for two months on a good compliment.”

Here are five ways to help you give and receive meaningful compliments that will lift the person you are complimenting as well as putting you in a positive mood. 

1. Be Specific

Detail is the heart of a great compliment. The fact that you have noticed something specific shows that you are attentive and engaged, you might even say mindful. Compliments that indicate you have paid attention or that the recipient has done something that has really made a difference will be much more valued.

2. Be Genuine

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Become an AccessEAP Ambassador!

What is the AccessEAP Ambassador Program?

The AccessEAP Ambassador Program is a voluntary and complimentary program AccessEAP provides to all organisations as an additional way to both promote and de-stigmatise mental health concerns and seeking mental health support. This program provides training to employees outside of the HR arena on the Employee Assistance Program (EAP) as well as common mental health concerns and how to support those around them in seeking help.

How will this program benefit my organisation?

Peer support has been proven time and again to be most effective in normalising common mental health concerns and reducing the stigma around accessing counselling for such issues. Having employees outside of Human Resources take on such a role communicates that mental wellbeing is not just an HR initiative, but a company-wide initiative.

Who is an AccessEAP Ambassador?

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2021 Wellbeing in Focus Calendar

Our 2021 Wellbeing in Focus Calendar has launched!

It's time to put Wellbeing In Focus with our 2021 Calendar of tools, training and resources. 

The AccessEAP Wellbeing in Focus Calendar is a great way to plan quarterly activity around the areas that may be of particular importance to your organisation while making sure you are aware of a wider range of topics. The Annual Planner gives a great overview while the quarterly themes help you to deliver information in manageable parts, highlighting importance and focusing attention. Over the course of the year, you will have access to new and updated resources! 

Our 2021 Wellbeing in Focus Calendar is available through the Employer Login Section and Employee Login Section of the AccessEAP website.

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Support for the changing restrictions over the festive season

As we enter the holiday period, the countdown to Christmas day and the end of the year, we are experiencing another setback with the cluster on the northern beaches of NSW. This is significantly impacting many people and families, and their plans to reconnect with loved ones either with large gatherings or with travel to other states both into NSW or out of NSW. This can create understandable feelings of disappointment and sadness. There is also an amazing sense of care and positive action as record numbers turn out to be tested – a very open demonstration of the desire to look after each other and help NSW Health to contain the spread.

We have seen how resilient we all are, and have focused on hope and connecting with our loved ones virtually, and it looks like we need to draw on this for a while longer. We have also experienced how difficult this year has been and we can take strength and hope from Victoria who endured a prolonged lockdown. We encourage you to reach out to those you know are isolated and offer a quick check-in or words of support.

We wanted to remind you that our counselling services and onsite services continue to be available 24/7 – please reach out on 1800 818 728, connect with us via our App, AccessMyEAP or our website for additional resources.

We would also like to express our best wishes and gratitude to all those who are continuing to provide essential services.

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Wrapping up 2020 with Self-Care

We’re coming to the end of a year that has changed the way we work, view the world and go about our lives. We wanted to firstly say thank you – we’re grateful for the opportunity to work with you and your people. We’re also grateful for you helping us continue to fulfil our social purpose and provide meaningful, life-changing support to vulnerable children and families, particularly at this time of the year.

We can all acknowledge it’s been a tough year. The holiday period has its own challenges for many people even in the best of times, let’s be even more mindful this year. This week we turn our spotlight to managing expectations during the festive season, as this is an important part of self-care. We've created two new tools for you, Self-care is for leaders too and Managing Festive Expectations. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.

We would also like to share with you the power of giving, especially at this time of the year when people less fortunate than ourselves often do it tougher than usual. Our social purpose is to support programs to improve the lives of vulnerable children and families. Over the past year, the primary beneficiary of our charitable giving was the H.O.P.E. Foundation. Please watch these short videos to learn more about this amazing program through the stories of the young mums who have changed their lives and the lives of their children.

Watch the stories of brave new mums who have come through the H.O.P.E. Program.

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Why eliminating start and finish times is the next workplace revolution

Published in ABC News 15th December 2020

Clinical Services Director at AccessEAP Marcela Slepica says that COVID has shown that working remotely has been successful for many industries and types of businesses, although notable exceptions include essential and frontline workers.

"The transition into working from home has taught organisations about the possibilities and productivity of employees in roles which do not have fixed start and finish times," she says.

"These learnings can be adapted to accommodate employees with disabilities and chronic illness."

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Take control of your wellbeing journey and access support your way

At AccessEAP, our vision is for each person to be their best at life and work. It’s important to us, and we have developed a program of works to ensure we can support this vision by working with you and your people. This includes empowering our people, connecting with people and excellence in all we do. These strategic themes guide our pathway for innovation and bring innovation to life for us every day.

We partner with you to create mentally healthy and thriving workplaces and communities. Our latest wellbeing innovations directly support our vision and mission by allowing us to strengthen our partnership with you and connect directly to you and your people wherever they may be.

I am very excited to announce the launch of our new app AccessMyEAP, alongside our online Booking Portal and AccessChat instant messaging service.

This trio of online services put you and your people in control of your wellbeing journey.

AccessMyEAP app

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C19 - 10.12.20

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Clear Communication - a message from Sally Kirkright, CEO AccessEAP

In recent newsletters, I’ve highlighted a consistent theme – clear and kind communication. In 2020, being clear about what we require from those around us is what moved us forward in this year of uncertainty.

As 2020 gets ready to shuffle off into history, it’s time to cast a glance around at what has been important this year. Putting people first in terms of protecting their health, safety and ability to keep working has been front and centre for most organisations. Organisations who have staff working away from their offices tell us about prioritising team connections while being separated. Not just employee briefings but also birthday celebrations and family moments, and re-creating informal time where smaller groups log in with a cuppa and just talk. Like people used to do informally in the lunchroom.

Thank goodness Australia’s response – and particularly the bravery of Melbourne – has led to some sort of normality returning. Most of our offices have been welcoming staff back in – in staggered at-work and work-from-home rosters. It’s such a relief to hear laughter in the lunchroom again.

This feels like a time to reflect on how important kind, as well as clear communication, is. How you talk and write is as important as what you say or write. Emotion is transmitted as we communicate. Think how heated conversations about masks, protests, and overseas elections can become. So taking the time to pause and consider the emotional understory of our communications is paramount.

Caring communication is not just about what you say. It benefits people when you just listen. If someone is struggling, ask how they are, and just listen. A lot of us want to fix things – give people a solution to a problem that they still might not fully understand. Rather than give advice, just let them tell their story. Our clinical staff often say that their best work happens in the sessions where they talk the least. Letting someone talk though issues allows them to understand their situation. Understanding and relief follow.

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Support through the Festive Season 2020

AccessEAP wishes you all the best for the Festive Season. We appreciate the opportunity to work with you and look forward to a brighter 2021. We would like to thank you for continuing your partnership with us. Through supporting your people through this challenging year, you have helped make the lives of more than just your people a little easier.

For more information about the H.O.P.E. Program, supporting vulnerable children & families, see here.

Please be assured our counselling and onsite services are available 24/7, 365 days a year however our other business functions observe the Australian public holidays and a short break from 25th December to 8th January 2021.

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Managing Loneliness

Why is it that we can feel lonely in a crowd? How can we feel lonely when we have so many “friends” on social media or apps? The fact is, feeling connected to others depends on the quality of our relationships and how we think about them – loneliness is perceived social isolation. It is normal to feel lonely sometimes, just as it is normal to feel sad or anxious or tired or hungry. However, loneliness becomes a problem when it causes us distress or impacts our ability to get on with everyday life. Although simply “getting out there” and meeting people may be enough for some, for others this may not be enough. Many people live with chronic loneliness and may require a more considered approach in order to feel more socially connected.

1. Accept that sometimes feeling lonely is a normal part of life. Loneliness is a feeling. As with any feeling, loneliness serves a purpose. Rather than viewing loneliness as something bad, we can interpret it as a signal – it motivates us to maintain or repair our relationships. Once we acknowledge that loneliness is a signal and accept it as a normal part of life, we can then attempt to get on with everyday life despite feeling lonely.

2. Monitor your loneliness in different situations. Keep a diary, recording how lonely you feel at different points throughout the day (give it an “intensity rating” out of 10). After a week or two, you may notice patterns in terms of how lonely you feel across different situations.

3. Recognise the power of thoughts. Reflect on the thoughts that run through your head and how they may influence what you do or how you feel. 

4. Be aware of your own behaviour. If you feel anxious about social situations or believe you need to keep your distance to protect yourself, you may tend to avoid forming new social connections. Even though it may feel uncomfortable, try doing something different – talk to your neighbour, join a club, go to a party, eat your lunch in the common area at work.

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Introducing your app - AccessMyEAP

Get to know your AccessMyEAP App

We’re making it easy for you to access your own EAP and wellbeing services with our intuitive and dynamic app. Download via Google Play and the App Store

  • Put yourself in control of your mental health and wellbeing.
  • Make a booking to speak with one of our counsellors.
  • Read tips, strategies and new ways to support your mental health and wellbeing journey.
  • Choose your own wellbeing tools and resources based on your preferences, goals and interests.
  • Take your Wellbeing Check regularly. The questions are based on the positive psychology PERMAH model. 
  • Monitor your results with your personal Wellbeing Tracker.

This free service is provided to you by your employer as part of your EAP services. 

We’re here to help you be your best at life and work. Get started today. 

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Harness Flexibility

COVID-19 continues to surprise us with how quickly things can change. Last week, our government leaders were talking about bringing down all interstate travel restrictions in time for Christmas. Now, as Melbourne emerges from their extended physical distancing, our thoughts are with those people in South Australia as they go into their own heightened physical distancing. The stand-out lesson for all of us throughout the year is a constant need to adapt quickly to what's going on around us. Our ability to cope with change, be resilient and deal with uncertainty and the unknown have been front and centre for everyone.

Appropriately, flexibility is a word with many meanings.  What flexibility means to you and your people is important to discover and define. Everyone can benefit from building their flexibility, as being be flexible helps us draw on our other strengths, such as resilience. As leaders, demonstrating that we are flexible and responsive to each of our people and teams, and drawing on this strength improves our people's work/life balance, levels of trust, creativity, productivity and ultimately retain and grow our people. We've created two new tools that highlight the benefits and challenges involved with strengthening flexibility across a number of personal and organisational areas. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

Earlier this month we turned our spotlight to highlighting the real issue of domestic and family violence, I would like to acknowledge the observance of White Ribbon Day this month and a very special announcement - AccessEAP has received White Ribbon Accreditation. To achieve accreditation, we successfully met 15 criteria under three standards and are now recognised as a workplace that is taking active steps to stop violence against women. Learn more here.

To say workspaces are evolving in response to the pandemic is probably an understatement. Flexibility is just one aspect which has been accelerated. Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

 

Photo by Ketut Subiyanto from Pexels
 
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C19 20.11.20

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AccessEAP is now a White Ribbon accredited workplace

AccessEAP is proud to announce that we have successfully completed the White Ribbon Australia Workplace Accreditation Program.

The program, facilitated by community service organisation Communicare, involves a whole of organisation commitment to address issues of gendered violence and sexual harassment against women.

It’s a great honour to be a White Ribbon Australia Workplace and to play our part in responding to and ending violence against women. We took part in the accreditation process because we wanted to equip our staff with the knowledge and resources to better understand what gendered violence is, how to identify it and what they can do to prevent it. Whether in the workplace, or broader community, we all have a responsibility to stand up and speak out against behaviours that contribute to gendered violence, support women affected by it, and hold perpetrators accountable.

At AccessEAP, we strive for an inclusive and safe working environment for staff at all levels of our organisation. The White Ribbon Australia accreditation process has strengthened that internal culture.

To achieve accreditation, we had to meet 15 criteria under three standards to create a safer and more respectful workplace which is taking active steps to stop violence against women. The program is internationally recognised and to date has reached more than 600,000 employees nationally. As explained by White Ribbon Australia Executive Director Brad Chilcott, “Violence against women impacts on the health and safety of employees, their wellbeing and their productivity. It also has a negative impact on workplace culture, organisational reputation and bottom-line profit and loss."

At AccessEAP we are proud to join more than 240 Australian workplaces who have achieved accreditation. We stand by White Ribbon Australia who urges all Australian workplaces to undertake the accreditation process and demonstrate a culture of zero tolerance of violence against women. White Ribbon Australia is a part of a global social movement working to eliminate gendered violence, striving for an Australian society where all women and children are safe, including in our workplaces.

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Senior Clinician - Sydney based

  • Relationship development focus
  • Let your passion and commitment shine

Due to continued growth, we are expanding the clinical services team and need a passionate and committed professional to help ensure the provision of best practice counselling and ancillary services that meet or exceed customer and client expectations.

Your role will be to develop strong relationships with key customers to understand their needs and work on tailored solutions to solve specific or complex people issues.  You will provide a range of clinical services including: Face to Face, telephone and emergency counselling, mediation, manager support, critical incident response, EAP briefings and webinars. Additionally, you will work with the broader team to build relationships and provide quality services such as consulting, coaching and reflective supervision.

With a degree in Psychology or Social Work and professionally registered, your track record of success will reflect your impartial and insightful thinking capabilities. You will be adept at engaging with a broad range of people, comfortable working autonomously, and respond well under pressure to balance multiple priorities.

Your key skills will include your rapport building, analysis, judgment and outstanding interpersonal skills. Most importantly you will enjoy working in a team environment that is driven by respect, collaboration and accomplishment. AccessEAP takes the health of employees seriously and you will be working in an environment that genuinely cares about the wellbeing of all employees.

For more information call David Williams on 0414 551 795 or to apply to send your resume to dwilliams@kurtispaige.com.au.

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NAIDOC Week 2020

This year due to the pandemic NAIDOC Week was celebrated from November 8-15th; however, some groups decided to celebrate at the usual time in July. We are certainly in need of reasons to celebrate and NAIDOC week provides a great opportunity for all Australians. NAIDOC Week marks an important time for First Nations Peoples as it’s a time of celebration and connection with each other, community and country, symbolising respect, sharing of culture, a time of reflection, healing and pride for all Australians.

Non First Nations leaders in Australia can feel unsure and worried about how to develop cultural sensitivity and ways to learn and nurture relationships with cultural respect. With Cultural Awareness, listening, learning and making a commitment to increasing our knowledge and cultural sensitivity are important steps toward building confidence and cultural competence. It is a journey and requires commitment, patience and effort with great rewards.

This week the spotlight is turned on strengthening understanding of the rich cultural history, heritage and achievements of Aboriginal and Torres Strait Islander Peoples and celebrate together with First Nations Employees or organisations. Our new tools focus on how you and your people can move forward in the area of cultural competence at an organisational level but also on a very practical personal level. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website. 

As part of our journey toward cultural competency at AccessEAP non First Nations Employees completed Arilla Cultural Competency training earlier this year. We found that straight away we were better equipped to understand that cultural competency is an ongoing journey. This led to the launch of our Aboriginal and Torres Strait Islander Peoples Dedicated Support Line, which I encourage you to make use of and learn more about here

     

Reach out to here at AccessEAP. As always, our people are here to help support you and your people be their best in life and work.

AccessEAP acknowledges the traditional custodians of the land we work on and their continuing connection to land, culture and community. We pay our respects to Elders past, present and future.

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C19 - 13.11.20

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AccessEAP acknowledges the traditional custodians of the land we work on and their continuing connection to land, culture and community. We pay our respects to Elders past, present and future. 
Aboriginal and Torres Strait Islander Peoples using this content are advised that it may contain images, names or voices of people who have passed away
.

indig_flags.jpg

AccessEAP acknowledges the traditional custodians of the land we work on and their continuing connection to land, culture and community. We pay our respects to Elders past, present and future. 
Aboriginal and Torres Strait Islander Peoples using this content are advised that it may contain images, names or voices of people who have passed away.