Around the nation we continue to experience different levels of COVID related restrictions. We acknowledge how difficult it is for many Australians facing emotional and economic hardship and particularly the uncertain situation in NSW. With so much happening all at once, it’s timely to discuss what makes our communication good, or even better, great. Making sure that our messages are clear and our communication effective has been paramount during the pandemic. 

How amazing is a brilliant conversation? You feel connected, you feel you’ve been heard, progress was made, possibly a resolution reached, or outcome achieved. You may have moved from a place of unfamiliarity to understanding. There’s a real sense that something amazing happened. You also know when a conversation hasn’t gone well. You may feel remorse, regret, lost opportunity, fear of having to return to unfinished business. So how do we ensure we have more great conversations and less of the not so great? Is there a formula? Can we learn? Thankfully the answer is a resounding yes!

We're turning our spotlight to effective communication and why it is particularly relevant as we continue to face pandemic related challenges. It is also the next topic of our Wellbeing in Focus Calendar’s Communication quarterly theme. We've created tools that look at best practice and the various communication styles that are commonly used, and how to be aware when stress and anxiety affect styles. Each tool explores the topic from an individual and leader perspective. Find our wide range of Leader Tools and Personal Tools, in the Employer and Employee Login Areas of our website.  

Reach out to us here at AccessEAP on 1800 818 728. As always, our people are here to help support you and your people be their best in life and work.