AccessEAP blog

Covid-19 Resources

During this unprecedented and rapidly changing set of circumstances, we all find ourselves in, our Clinical and Organisational Development teams are creating a growing resource bank of tools for you and your people. This includes tools on how to support your people who may find themselves now working remotely due to social distancing requirements. It also includes tools to share with your people on how they can manage their own anxiety, support for parents and support for managing relationships. These resources can be accessed through the Employer and Employee Login Areas of our website.

Access the Employer Login Area here
Access the Employee Login Area here


Government Resources 

We also recommend keeping up to date with the latest government guidelines, rules and recommendations. Please refer to helpful links below:

Protecting yourself and others: Australian Government, Department of Health

Health concerns: COVID-19 24 hour helpline: 1800 020 080

Financial assistance: For questions regarding the Government Stimulus package, accessing superannuation early and other government payments; Australian Government, Australian Taxation Office  

The AustralianTax Office (ATO) can also be contacted via email (ATO do not have a hotline).

Centrelink (Now called Services Australia). Claim registrations for Centrelink/ JobKeeper Payments can be claimed here; Australian Government, Services Australia

Centrelink (Services Australia): Crisis Payment: 132 850

Financial Counselling can be accessed as part of your EAP session allocation. The counsellor can assist with a varied range of issues. Some of those may include:

  • Managing money in changing times
  • Budgeting and debt management
  • Guidance on talking to lenders and managing other financial commitments
  • Adjusting to a change in pay


For more information and updates, see our previous blog posts on this topic:

If you have any further questions or would like to discuss specific requirements on how AccessEAP can assist your organisation and your people please contact your dedicated Relationship Manager or the Manager Support Hotline. As always, as your EAP we are here to support your people whatever the nature of their concerns, please contact AccessEAP on 1800 818 728.