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Counselling is short term and solution based, focusing on resolving employee psychological issues with the help of a qualified professional counsellor. People turn to counselling when they need support or at a crossroads in their lives. Counselling gives them the chance to talk things through, very often relieving emotional pressure, clearing the way for them to focus and decide what to do next. Counselling can provide your employees with a sense of direction and a greater ability to achieve their goals.

Professional counselling is a key service we offer at AccessEAP. We provide extensive coverage via a large Australian and International EAP network. With over 2 000 counsellors available, we can guarantee your employees will have access to confidential counselling support 24 hours a day, 7 days a week.

  • Personal issues
  • Work / life effectiveness
  • Improving relationships
  • Interpersonal conflict
  • Working relationships
  • Life goals
  • Gambling
  • Trauma, grief and loss
  • Depression
  • Communication skills
  • Financial goals and concerns
  • Anxiety
  • Positive Parenting
  • Legal concerns
  • Drug, alcohol and substance abuse

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It is an unfortunate reality of business that despite the best efforts of an organisation, redundancies must be made to maintain operations and strategic direction.

AccessEAP recognises that it is often a difficult decision for organisations to make as their people are valued and respected. Our Career Transition and Redundancy Support services help your people deal with this change, position them to thrive in the future and offer practical support so that they feel more confident to enter the job market.

This service supports organisations through the process to ensure that current employees and those being made redundant transition successfully into the new work environments or situation. By blending a psychological and a practical approach, we focus on both the emotional aspect of redundancy and pragmatic support tools to move forward.

AccessEAP can provide specific support to those facing potential job loss as a result of organisation restructure, whether they are applying for a job externally or reapplying for new positions in their organisation. These programs are suitable for all types of organisational change, as well as for impacted employees at all levels of the organisation. Programs can be specifically tailored to the unique needs of your organisation and employees.

Many of our customers offer these services as a way of acknowledging the contribution made by those whose jobs are affected. Your people will appreciate that the best efforts are being made despite difficult circumstances contributing to stability for the remaining workforce.

AccessEAP also partner with Trevor-Roberts, a leading career specialist consultancy. Career transition includes assistance with matching job preferences and transferrable skills to the labour market, in addition to assistance with resume writing and interviewing skills.

As an HR person or manager, you may recognise that one of your employees is not reaching their full potential in their role and you want to support them to develop the necessary skills. AccessEAP offers coaching as a way to improve and optimise an employee’s performance in their work role, by enhancing or developing their “soft” skills e.g. communication, conflict resolution, decision-making, time management.

Coaching involves a collaborative and individualised relationship between the employee and an AccessEAP coach to make sustained changes. The aim is to build on the employee’s strengths, and identify and work on skills gaps, to enhance their efficacy in their work role. Coaching is not counselling; it is a way of improving, optimising performance or learning new skills.

Coaching can be used to enhance a range of workplace skills. These include:

  • Leadership / Management
  • Productivity
  • Project management
  • Delegation
  • Achieving goals
  • Problem-solving and planning
  • Communication and skill building
  • Developing high performing teams

The stages of coaching and the approach we use at AccessEAP includes, establishing the coaching partnership, action planning, skill development, evaluation and follow up.

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AccessEAP acknowledge Aboriginal and Torres Strait Islander Peoples as the First Peoples of the lands we live and work on throughout Australia. We recognise their continuing connection to land, waters, culture and community as we pay our respects to the Elders past, present and future. We extend that respect to all Aboriginal and Torres Strait Islander Peoples who connect with this website.
Aboriginal and Torres Strait Islander Peoples are advised that this website may contain images, voices and names of people who have since passed away.

indig_flags.jpg

AccessEAP acknowledge Aboriginal and Torres Strait Islander Peoples as the First Peoples of the lands we live and work on throughout Australia. We recognise their continuing connection to land, waters, culture and community as we pay our respects to the Elders past, present and future. We extend that respect to all Aboriginal and Torres Strait Islander Peoples who connect with this website.
Aboriginal and Torres Strait Islander Peoples are advised that this website may contain images, voices and names of people who have since passed away.